Job Title: Client Confirmation Assistant (Administrative / Customer Support)
Pay: £22,000 -£24,000
Location: Solihull
UK Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking a Client Confirmation Assistant to join their team on a temporary basis, supporting the administration and coordination of upcoming events.
This role is not sales-focused and is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role:
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities:
*Contacting existing clients to confirm attendance at events and courses
*Verifying and reconfirming details such as dates, times, and locations
*Providing a professional and courteous customer service experience
*Updating and maintaining accurate client records on internal systems
*Assisting with scheduling and general administrative tasks
*Supporting the wider team with day-to-day admin requirements
What We’re Looking For:
*Previous experience in telephone-based customer service or administration
*Confident, clear, and professional communication skills
*Strong attention to detail and good organisational skills
*Ability to manage a high volume of calls and admin tasks efficiently
*Comfortable using basic computer systems and entering data accurately
*Reliable, punctual, and able to work independently
*A driving licence and access to a car (due to office location)
What We Can Offer:
*Immediate start opportunity
*Full interview preparation and support from a specialist consultant
*Ongoing support throughout your assignment