The Role We’re looking for a practical, hands on Maintenance Operative to support the smooth running of a modern residential building. This role plays a key part in keeping apartments and shared spaces safe, well maintained, and looking their best, while delivering a great experience for residents.
You’ll be responsible for a mix of reactive, preventative, and planned maintenance, working closely with on-site management and external contractors where required.
This is a full time role, primarily Monday to Friday, with flexibility to support occasional weekends or public holidays when needed.
Key Responsibilities Maintenance & Facilities
* Carry out day-to-day maintenance across apartments and communal areas

* Respond promptly to maintenance issues and carry out basic repairs (plumbing, electrical, carpentry, decorating)

* Support flat inspections, pre-move-in checks, and turnaround works

* Assist with general upkeep including waste areas, external spaces, and common parts

* Keep accurate records of maintenance tasks and issues

Health & Safety
* Support routine health & safety checks (fire alarms, emergency lighting, general safety inspections)

* Identify hazards and take appropriate action in line with procedures

* Ensure safe systems of work are followed, including permits and contractor compliance

Customer & Team Support
* Communicate clearly and professionally with residents and colleagues

* Work collaboratively with site teams and third-party contractors

* Take a proactive approach to problem-solving and improving the resident experience

What We’re Looking For Essential
* Previous experience in general maintenance / handyman work within residential or similar environments

* Good working knowledge of basic plumbing, electrical, carpentry, and building maintenance

* Awareness of health & safety practices

* Ability to work independently and manage a varied workload

* Good communication skills and a customer-focused approach

Desirable
* Formal trade qualifications (e.g. NVQ Level 2 or equivalent)

* Health & Safety certification (IOSH or similar)

* Experience in large residential developments or Build-to-Rent environments

* Basic IT skills for logging jobs and reporting issues