Finance Operations Executive – SaaS (Salesforce)
London -Hybrid
6-month FTC with a strong chance of going permanent

I’m working with a growing SaaS / tech business that needs extra support in its finance operations team during a busy period.

This is a hands-on role split roughly 50/50 between collections and order desk / billing support. You’ll be working directly in Salesforce day to day, helping keep billing accurate, data clean, and cash moving.

It’s a practical role, well suited to someone who enjoys getting into the detail and working across teams to sort issues quickly. Salesforce experience is essential

What you’ll be doing
Collections (UK & North America)
*Managing a customer ledger and chasing overdue payments
*Speaking with customers by phone and email
*Using collections tools to prioritise workload
*Monitoring ageing and escalating issues when needed
*Keeping clear notes and following agreed processes
Order desk & billing support
*Reviewing orders, subscriptions, renewals, and amendments in Salesforce
*Supporting accurate billing cycles
*Investigating queries around pricing, contracts, missing POs, and data issues
*Making sure customer and subscription data is correct in Salesforce
*Working closely with sales and customer teams to prevent repeat issues

What they’re looking for
*Experience in finance ops, billing, collections, AR, or order management
*Hands-on Salesforce experience (this is a must)
*Comfortable with high-volume, detail-heavy work
*Confident communicator who’s happy dealing with customers
*Organised, reliable, and able to manage deadlines

Why consider it?
This is a solid opportunity to join a modern, tech-led business, get good exposure across order-to-cash, and potentially secure a permanent role once the contract ends.

If you’ve used Salesforce in a finance or billing role and are open to a 6-month FTC, apply via LinkedIn or message me directly for a confidential chat.