Account Handler/Manager
  • England,East of England,Suffolk,Ipswich
  • Full Time, Permanent
  • £40,000 - £50,000 per annum
Job Description:
Take ownership of your clients with flexibility and support. If you’re a commercial insurance professional who enjoys managing and developing client portfolios, this role gives you the autonomy to make an impact while being backed by a strong, supportive team. You can be based in Ipswich or fully remote - the choice is yours.
The Role As an Account Handler / Manager, you’ll take responsibility for a portfolio of commercial clients, ensuring smooth renewals, mid-term adjustments, and excellent day-to-day service. You’ll work closely with Account Executives and the wider team to deliver outstanding client experiences while identifying opportunities for growth and cross-selling additional products.
This role is ideal for someone who enjoys a mix of technical insurance work, relationship management, and business development.
Key Responsibilities * Manage and develop a portfolio of commercial clients, providing advice and support

* Handle renewals, mid-term adjustments, and client queries efficiently

* Prepare policy documentation, submissions, and insurer communications

* Liaise with insurers to negotiate terms and ensure competitive coverage

* Identify cross-sell and upsell opportunities across commercial insurance products

* Maintain compliance with regulatory and internal procedures

* Support Account Executives in delivering high-quality service to clients

About You * Proven experience as a Commercial Account Handler / Manager

* Strong knowledge of commercial insurance products and UK market risks

* Confident managing client relationships and providing technical advice

* ACII qualified or working towards (desirable, not essential)

* Excellent written and verbal communication, organisational skills, and attention to detail

* Comfortable working independently in an office or remotely while collaborating with a team

What’s On Offer * £40,000 - £50,000 basic salary + benefits

* Flexible working: Ipswich or fully remote

* Exposure to a wide range of commercial insurance clients and products

* Clear progression into senior account management or specialist roles

* Supportive, professional culture that rewards performance and initiative

If you’re looking for a client-focused, career-building role with flexibility and strong support, this is a fantastic opportunity.
Job number 3376951

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