Our client is a large local government organisation and looking for an experienced Brokerage Officer to join their team
This is initially a 3 month contract which may be extended for the right applicant
You will
Undertake sourcing for goods and / or services, running RFQs, using dynamic purchasing systems and existing frameworks, in accordance with Council, national and EU procurement requirements with limited support or guidance.
Draw on knowledge and / or experience to consider options and resource creatively in order to ensure best value and customer centred packages of care are successfully sourced.
Build and maintain effective relationships with commissioners and social care operational teams to ensure that brokerage activity meets their needs and corporate requirements.
Develop and maintain effective working relationships with service providers and care managers to ensure the service procurement is as swift and seamless as possible, providing information required and aiming to resolve any delays.
Understand the local market and have a good knowledge of services commissioned under contracts and framework agreements.
Undertake discussions with providers around negotiations with service providers utilising relevant tools and data in order to raise effective challenges.
Using knowledge of relevant policies, processes and legislation, interpret requests from other professionals (via email, telephone and face to face contacts), undertake required research and provide outcome focused responses.
Be responsible for effective use of Liquid Logic and other systems to ensure that service package data is accurately recorded in accordance with agreed processes and ensure that all confidential data is stored securely in line with agreed processes.
Develop and maintain an up-to-date knowledge of services available within local communities including provider agencies and universal services and contribute to updating and maintaining a knowledge database for the wider service.
Prioritise and manage own workload while managing a busy and varied workload from providers, colleagues and other professionals.
Have a clear understanding of departmental priorities and work as part of the wider team to deliver on Key Performance Indicators to ensure good performance and high-quality service.
Using systems, data, analysis and local knowledge, predict areas of likely shortfalls in service capacity or resources and support brokerage and commissioning colleagues in developing and delivering plans to meet this shortfall.
Monitor capacity within contracts (including voids and refusal of packages), updating information on systems to ensure accurate records and business information is available both within brokerage and to wider teams.
Maintain and analyse data relating to sourcing responsibilities, draft reports and make clear recommendations for improvements and opportunities to generate savings.
Inform social care and commissioning colleagues about resource availability in a timely and effective manner.
Inform commissioning of quality assurance concerns, successful outcomes, and best practice to support the quality assurance monitoring of providers.
Work closely with finance and other colleagues to resolve any financial queries, reviewing records to identify issues, resolving and updating systems.
Understand the implications of direct payments and individualised budgets and be able to explain these and support customers to use the resources effectively.
PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35
HYBRID WORKING AVAILABLE