At Adaptable Recruitment we are excited to offer an opportunity for a Sales Support Executive to join one of UK’s leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position.
Salary: up to £32,000 depending on experience
Working hours: 8.00 - 5.00 fully office based
Holidays: 25 days holiday plus bank

Role Overview:

We are seeking a motivated and organised Sales Support Executive to join a busy commercial team. This is a dynamic role focused on customer engagement, lead qualification, quote support, and sales administration. The ideal candidate will have excellent communication skills, strong attention to detail, and a proactive approach to supporting business development activities.
Main Responsibilities to include: *Make outbound calls to cold, warm, and dormant leads to initiate contact and assess interest
*Respond to incoming sales calls and web enquiries, providing basic information and escalating when necessary
*Build early-stage relationships with potential customers, developing rapport and trust
*Support the preparation of quotes and proposals, ensuring accuracy and timely delivery
*Follow up on sent quotes, maintain contact with prospects, and capture feedback
*Keep the CRM system up to date with notes, contact details, and activity logs
*Work closely with internal teams to ensure smooth handover of qualified opportunities
*Monitor digital enquiry channels (e.g., website, contact forms, live chat) and manage leads appropriately
*Identify opportunities for upselling or cross-selling and flag to relevant team members
*Assist with administrative tasks and follow-up activities relating to sales and marketing campaigns
*Contribute to outbound call campaigns and track outreach metrics
*Maintain up-to-date knowledge of products/services to confidently communicate with prospects
The ideal candidate: *Clear and professional telephone manner
*Strong verbal and written communication skills
*Confident and personable with a customer-first mindset
*Highly organised, with the ability to manage multiple priorities
*Detail-oriented, especially in preparing quotes and updating records
*Positive, enthusiastic, and team-oriented
*Able to adapt in a fast-paced and changing environment
Experience & Skills *1-2 years’ experience in a similar role such as sales support, telemarketing, or customer service (B2B experience preferred)
*Familiarity with CRM platforms (e.g., HubSpot, Salesforce) desirable
*Comfortable using Microsoft Office tools, particularly Outlook, Word, and Excel
*Exposure to technical, industrial, or commercial service environments is a plus
*Fluent in written and spoken English