Receptionist / Telephonist / Meeting Room Coordinator
Manchester City Centre

Role Overview

Douglas Scott are working with a top law firm based in the city centre.

This role forms part of a small reception team and reports to the Operations Manager. The successful candidate will deliver a professional front-of-house service, manage telephone enquiries, and ensure meeting rooms and client areas are presented to a high standard.

Key Responsibilities

Reception
*Welcoming visitors, managing sign-in and security badges, and notifying hosts promptly
*Managing waiting visitors professionally, offering refreshments and updates where needed
*Escorting visitors to meeting rooms and maintaining a positive first impression
*Handling incoming post and deliveries and arranging prompt distribution
*Booking travel and accommodation when required
Telephonist
*Answering and directing incoming calls efficiently
*Taking accurate messages and relaying them by email
*Coordinating and maintaining meeting room bookings
Meeting Rooms and Facilities
*Preparing meeting rooms, including layout changes where required
*Organising and presenting refreshments for meetings
*Ordering catering and refreshments and managing receipts
*Keeping meeting rooms, kitchens, and reception areas clean and tidy
*Resetting rooms after meetings and preparing schedules for the following day
The Ideal Candidate
*Professional, approachable, and client-focused
*Well organised with strong attention to detail
*Comfortable juggling multiple tasks in a busy office environment
*A strong team player with a proactive approach to service delivery