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Head of HR (Maternity Cover)
Location: London (Hybrid working)
Reporting to: Chief HR Officer
Direct reports: 2
The role
We are a fast-growing, international consumer-facing business operating across multiple countries. We are looking for a Head of HR to lead people and talent strategy across the group and act as cover for the CHRO when required.
This role combines strategic leadership with hands-on delivery across recruitment, reward, talent, and budget ownership.
Key responsibilities:
Recruitment
• Lead recruitment activity across the group, including senior roles
• Set and manage recruitment metrics and performance targets
• Ensure hiring activity meets agreed KPIs including time to hire, agency spend and quality of hire
• Oversee workforce planning, forecasting and recruitment processes across partner-led operations
Pay and reward
• Oversee annual pay and reward cycles across all markets
• Ensure governance, consistency and alignment with business strategy
Budget and reporting
• Full ownership of the People & Culture budget
• Monthly budget tracking with Finance
• Provide guidance to local teams during annual planning and budgeting
• Support new role approvals and workforce planning
• Oversee month-end staffing and reporting processes
Talent and development
• Lead the annual performance and talent cycle including performance reviews, PDPs, KPI setting and calibration sessions
• Develop and deliver the group-wide talent strategy
• Produce talent insights and recommendations for senior leadership and Board
• Own high-potential, coaching and leadership development programmes
• Partner closely with People stakeholders on succession planning and capability development
• Ensure appropriate learning solutions are in place to address development needs
Leadership and governance
• Lead and develop the People & Culture team
• Support senior stakeholders with people strategy and delivery
• Prepare materials for Board and Remuneration Committee meetings
• Act as deputy to the CHRO as required
Skills and experience
• Strong generalist HR experience with depth in recruitment
• Experience operating across multiple markets or regions
• Budget ownership and workforce planning experience
• Strategic, commercially minded and hands-on
• Highly organised with strong attention to detail
• Comfortable in fast-paced, evolving environments
Experience within hospitality, retail, franchise or multi-site consumer businesses is highly desirable.
Working pattern
Hybrid working model. Three days per week in the office during probation, moving to two days per week post-probation.
What’s on offer
Competitive salary and benefits, hybrid working, generous annual leave, wellbeing benefits and private health insurance.


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