Are you experienced within Sales Support/Customer Service and are used to working in a fast paced environment? Would you like to work for an award winning business who are going through a period of growth? There is a salary of £25,500 increasing to £26,500 along with many great benefits, an immediate start is available.
The Role:
*Quoting customers, advising stock levels, giving product advice, sourcing and suggesting products ideas.
*Making outbound calls to existing customers.
*Managing day-to-day emails in a timely manner.
*Updating internal system data.
*Liaising directly with suppliers by phone and email to gain product/pricing information.
*Liaising with the relevant internal/external contacts and customers regarding any issues with customer orders.
*Analysing spreadsheets to monitor customer spend and investigating the potential for future sales.
*Although mainly inbound calls, the successful candidate would be expected to make some outbound calls as well.
*To work as an integral member of the Sales Team and be prepared to offer support and help to all colleagues.
About You:
*Strong IT and administrative skills.
*Confident telephone manner.
*The ability to work efficiently under pressure, including prioritising workload to ensure deadlines are met.
*Previous experience of working in an office environment is essential.
*Possessing excellent written/numerical and communication skills.
*Being organised and able to work both independently and as part of a team
Benefits:
*21 days holiday (which rise to 25 days with increased length of service) + Bank Holidays
*Extra free days holiday if you book and use 5 consecutive holidays between Jan-May
*Birthday Holiday
*Early Finish of 4.30pm every other Friday
*Working hours of 9am until 5.30pm
*Free parking
*Company Pension
*Electric Car Salary Sacrifice Scheme
*Cycle to Work Scheme
*Healthcare Cash Plan
*Long Service Awards
*Referral Programme
*Discounts on in-house purchases
*Discounts on Gym Membership/Spa treatments
*Volunteering Days
*Company Events