The Company - Housing Association - Repairs Contract Manager:
We are working with a Cheshire based Housing Association who are looking to recruit a Contracts Manager to lead the delivery of responsive repairs works on an initial 5 month fixed term contract. You will be the primary point of contact for external contractors, ensuring they deliver high-quality services to our residents while maintaining strict adherence to budgets, health and safety, and performance KPIs.
Key Responsibilities - Housing Association - Repairs Contract Manager:
*Contractor Management: Oversee external partners, holding them accountable for service delivery, conduct, and meeting all contractual obligations.
*Performance & KPIs: Chair regular contract meetings to monitor progress against SLAs and drive continuous service improvements.
*Financial Oversight: Manage maintenance budgets, approve expenditures, handle valuations and variations.
*Quality & Compliance: Conduct site inspections to ensure works meet building standards and comply with CDM 2015 and Health & Safety regulations.
*Resident Focus: Resolve escalations, complaints, and complex cases with a customer-centric approach.
The Person - Housing Association - Repairs Contract Manager:
*Experience: Proven track record in social housing contract management, specifically managing contractor performance.
*Knowledge: Deep understanding of social housing legislation, procurement regulations (PCR2015), and safety standards.
*Skills: Excellent negotiation, stakeholder management, and IT literacy (e.g., Oneserve or similar job management software).