Essential job functions
*A key point of contact for all UK Single Title Screening Licence ("STSL") enquiries


*Manage telephone enquiries and ensure that the bookings and email inboxes are managed in a timely manner


*Support the UK STSL team to meet key departmental targets


*Liaise with internal departments to ensure customer enquiries are handled


*Ensure database is accurate and updated regularly


*Liaise with our external vendor to ensure compnay’s film library is monitored and maintained


*Ensure customers receive all required documentation and communication efficiently


*Manage and process manual bookings where relevant


*Liaise with the marketing team relating to website and marketing queries


*Liaise with other departments to ensure all queries are resolved in a timely manner




Competencies
At least 1 years’ experience in an Account Administration position


*Strong film knowledge
*Efficient and well organized
*Excellent customer facing background
*High degree of accuracy and attention to detail
*Quick learner
*Problem solving
*Good team player
*Comfortable in working on own initiative
*Experience and patience in dealing with the general public
*Excellent communication
*The ability to multitask with ease
*Awareness of technology within film and TV distribution
*Comfortable in learning about new product lines and relaying to customers