Financial Wellbeing Family Hub Coach Household Support Fund
Grade 7
? Staffordshire

We’re recruiting Financial Wellbeing Family Hub Coaches to support residents across Staffordshire to improve their financial stability, build resilience, and reduce the need for specialist interventions.

This is a rewarding frontline role working directly with individuals and families, helping them access support, improve outcomes, and feel more confident managing their financial wellbeing.

About the Role As a Financial Wellbeing Family Hub Coach, you will:

*Work directly with residents across Staffordshire to improve financial wellbeing outcomes


*Provide targeted, practical support to individuals and families facing financial hardship


*Deliver one-to-one and group-based financial wellbeing interventions in Family Hubs and community settings


*Support residents to access emergency and targeted financial support where required


*Signpost and coordinate support with partner agencies and community services


*Build strong multi-agency relationships to ensure joined-up, early help support


*Promote healthy lifestyles, financial resilience, and improved life chances


*Maintain accurate records using IT systems and contribute to data gathering and reporting


This role requires a flexible, proactive approach and the ability to work confidently with people facing complex challenges.

About You We’re looking for candidates who can demonstrate:

*NVQ Level 3 (or equivalent qualification or experience) in working with individuals


*Experience of delivering training, workshops, or group-based interventions (PTLLS or equivalent desirable)


*Solid experience working directly with individuals or families in a relevant setting


*A strong understanding of financial exclusion and its impact on households


*Knowledge of the benefits system and wider financial wellbeing support services


*Experience working with vulnerable groups, including families with complex needs


*Understanding of safeguarding for children and adults


*Confidence in multi-agency working and effective signposting


*Ability to work both independently and as part of a wider team


*Strong communication, time-management, and problem-solving skills


*A full driving licence and access to a vehicle


*Flexibility to meet the needs of Staffordshire residents


Our Values We are:

*Ambitious for our communities


*Courageous in tackling challenges


*Empowering our people to do their jobs well


We are committed to equality, safeguarding, and creating a supportive working environment.

Additional Information *This post may require an Enhanced DBS check


*We are proud to be a Disability Confident Employer and guarantee an interview to eligible candidates who meet the minimum criteria


How to Apply To apply or request further information, please contact:

? .uk

? Referral Bonus Know someone who would be a great fit?
If you refer a candidate who is successfully placed, you could receive £250.