Customer Service Advisor
  • England,East of England,Bedfordshire
  • Full Time, Permanent
  • £28,000 - £30,000 per annum
Job Description:
Customer Service Advisor
Location: Cranfield, Bedfordshire | Office-based
Salary: £28,000 - £30,000
Hours: Monday–Friday 7.30am – 4.30pm + every other Saturday 8am – 12.30

The Role

You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.

Responsibilities
*Answer inbound calls and emails
*Book and schedule jobs for technicians
*Provide service advice and updates
*Manage diaries, admin and payments
*Liaise with insurers/suppliers
*Deliver excellent customer service throughout


Skills & Experience
*Customer service or call handling experience
*Strong communication and organisation skills
*Confident with systems and admin tasks
*Able to prioritise in a busy environment
*Automotive/service industry experience helpful but not essential


What’s on offer
*Permanent role with a growing local business
*Friendly team and full training provided
*Career progression opportunities
*Free parking


Apply now or contact Kelly for more information.
Job number 3382560

Increase your exposure to recruiters with ProJobs

Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription

You can cancel your subscription at any time.
metapel
Company Details:
ACS Recruitment Solutions Ltd
Company size:
Industry:
ACS Recruitment are an independant recruitment agency based in Northamptonshire.  We have offices in Northampton and Kettering plus a number of onsite...
The jobs on site are for both men and women