Customer Service Advisor
other jobs ACS Recruitment Solutions Ltd
Added before 2 Days
- England,East of England,Bedfordshire
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
Customer Service Advisor
Location: Cranfield, Bedfordshire | Office-based
Salary: £28,000 - £30,000
Hours: Monday–Friday 7.30am – 4.30pm + every other Saturday 8am – 12.30
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
*Answer inbound calls and emails
*Book and schedule jobs for technicians
*Provide service advice and updates
*Manage diaries, admin and payments
*Liaise with insurers/suppliers
*Deliver excellent customer service throughout
Skills & Experience
*Customer service or call handling experience
*Strong communication and organisation skills
*Confident with systems and admin tasks
*Able to prioritise in a busy environment
*Automotive/service industry experience helpful but not essential
What’s on offer
*Permanent role with a growing local business
*Friendly team and full training provided
*Career progression opportunities
*Free parking
Apply now or contact Kelly for more information.
Location: Cranfield, Bedfordshire | Office-based
Salary: £28,000 - £30,000
Hours: Monday–Friday 7.30am – 4.30pm + every other Saturday 8am – 12.30
The Role
You’ll be the first point of contact for customers, handling enquiries, booking appointments and coordinating mobile technicians to ensure a smooth, professional service from start to finish.
Responsibilities
*Answer inbound calls and emails
*Book and schedule jobs for technicians
*Provide service advice and updates
*Manage diaries, admin and payments
*Liaise with insurers/suppliers
*Deliver excellent customer service throughout
Skills & Experience
*Customer service or call handling experience
*Strong communication and organisation skills
*Confident with systems and admin tasks
*Able to prioritise in a busy environment
*Automotive/service industry experience helpful but not essential
What’s on offer
*Permanent role with a growing local business
*Friendly team and full training provided
*Career progression opportunities
*Free parking
Apply now or contact Kelly for more information.
Job number 3382560
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Company Details:
ACS Recruitment Solutions Ltd
Company size:
Industry:
ACS Recruitment are an independant recruitment agency based in Northamptonshire.
We have offices in Northampton and Kettering plus a number of onsite...