SaaS Support Engineer
other jobs Circle Recruitment
Added before 4 Days
- England,London,City of London
- Full Time, Permanent
- £65,000 - £85,000 per annum
Job Description:
Role: SaaS Support Engineer
Salary: up to £85,000 pa, depending on experience
Location: fully remote, 11am-7pm work hours
We are looking for a skilled SaaS Support Engineer to drive flawless API integrations with precision data engineering, smart automation, and a customer-first mindset - while setting the standard in a true greenfield role.
You’d be working in a remote environment, tackling interesting and complex challenges within a small, highly skilled team, and core hours of work will be 11am-7pm.
This is a full-time permanent SaaS Support Engineer position, paying between £75,000 - £85,000 per annum, depending on experience.
Role Overview:
*Use Postman extensively to test and troubleshoot API integrations, resolve data-feed issues, and work with JSON structures.
*Build and own the triage process, support documentation, FAQs, guides, and the wider Support Portal.
*Provide customer support for the core SaaS platform.
*Work in a highly data-intensive environment; automation experience beneficial (Golang/Python a strong plus).
*Support customers through onboarding, implementation, and integration challenges with hands-on technical problem-solving.
*Operate with high autonomy - ideal for proactive self-starters who collaborate with users and international teams to get results.
*Best suited to someone who thrives without rigid processes and enjoys shaping how support and integrations should run.
If you’re interested, then we’d love to hear from you - please Apply Now and send a CV for quick review.
Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know.
Engineer, Support, SaaS, Software as a service, postman, JSON, implement, integrate, triage, python, go lang, golang
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
Salary: up to £85,000 pa, depending on experience
Location: fully remote, 11am-7pm work hours
We are looking for a skilled SaaS Support Engineer to drive flawless API integrations with precision data engineering, smart automation, and a customer-first mindset - while setting the standard in a true greenfield role.
You’d be working in a remote environment, tackling interesting and complex challenges within a small, highly skilled team, and core hours of work will be 11am-7pm.
This is a full-time permanent SaaS Support Engineer position, paying between £75,000 - £85,000 per annum, depending on experience.
Role Overview:
*Use Postman extensively to test and troubleshoot API integrations, resolve data-feed issues, and work with JSON structures.
*Build and own the triage process, support documentation, FAQs, guides, and the wider Support Portal.
*Provide customer support for the core SaaS platform.
*Work in a highly data-intensive environment; automation experience beneficial (Golang/Python a strong plus).
*Support customers through onboarding, implementation, and integration challenges with hands-on technical problem-solving.
*Operate with high autonomy - ideal for proactive self-starters who collaborate with users and international teams to get results.
*Best suited to someone who thrives without rigid processes and enjoys shaping how support and integrations should run.
If you’re interested, then we’d love to hear from you - please Apply Now and send a CV for quick review.
Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know.
Engineer, Support, SaaS, Software as a service, postman, JSON, implement, integrate, triage, python, go lang, golang
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
Job number 3383157
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Company Details:
Circle Recruitment
Company size: 20–49 employees
Industry: IT
Circle are a major force in the recruitment of Information Technology and Digital Media personnel.We boast a blue-chip client base, and since our 2003...