Senior Solutions Engineer VisionTrack | Permanent | Home-based (with travel)
VisionTrack is one of Europe’s leading providers of cloud-based video telematics, helping insurers and fleet operators improve road safety, reduce claims costs and unlock smarter fleet performance through live video, analytics and connected vehicle technology.
Our award-winning platform is trusted across the industry and continues to evolve rapidly as demand for video-enabled telematics grows. We’re now looking for a Senior Solutions Engineer to play a pivotal role in shaping, validating and delivering technically robust customer solutions across our portfolio.
The Role This is a senior, hands-on technical role sitting at the heart of Sales, Product, Engineering and our customers. You’ll act as a trusted technical authority – designing solutions, validating feasibility, supporting complex deployments and ensuring everything we deliver is scalable, compliant and commercially sound.
You’ll operate as a senior individual contributor, bringing structure, rigour and clarity to solution design and technical delivery.
What You’ll Be Doing Solution Design & Presales
* Partnering with Sales and Account Management to technically qualify customer requirements

* Designing end-to-end customer solutions, including device selection, configuration, platform setup and integrations

* Supporting RFPs, RFQs and tenders with robust technical input

* Producing clear solution designs, assumptions, risks and constraints

* Supporting PoCs within agreed scope and governance

Product & Engineering Interface
* Building deep knowledge of VisionTrack devices, firmware behaviour and platform capabilities

* Translating customer requirements into clear technical inputs for Product and Engineering

* Validating solutions against real-world vehicle, device and regulatory constraints

* Identifying and escalating technical risks early

Post-Sales Technical Support
* Supporting complex customer onboarding and early-phase deployments

* Acting as a technical escalation point for critical (P1) issues

* Creating and maintaining customer-facing technical documentation

Governance & Standards
* Working within defined architectural standards and solution guardrails

* Ensuring non-standard solutions and PoCs are reviewed and approved

* Maintaining clear documentation and technical decision records

What We’re Looking For Essential experience
* Proven experience as a Solutions Engineer, Applications Engineer, Presales Engineer or similar

* Strong technical understanding of:
* Vehicle telematics systems

* Vehicle video / camera solutions

* Connected devices and cloud platforms


* Confident working with customers and senior internal stakeholders

Desirable
* Experience with vehicle electrical systems (CAN, power, signals)

* Exposure to IoT firmware and device configuration

* Experience supporting PoCs or pilot deployments

* Background in fleet, insurance or safety-led telematics environments

* Understanding of commercial off-the-shelf hardware and electrical assembly

Key Skills & Competencies * Strong technical reasoning and solution design capability

* Clear, confident written and verbal communication

* Consultative, customer-focused mindset with commercial awareness

* Attention to detail, risk awareness and disciplined escalation

* Collaborative approach across Sales, Product and Engineering

Technologies You’ll Work With * Vehicle camera systems and mobile video recorders

* Telematics and connected devices

* Cloud-based platforms and integrations

* Vehicle electrical and electronic systems

Why Join VisionTrack? * Work on genuinely market-leading video telematics technology

* High-impact, senior technical role with real influence

* Home-based role with meaningful customer and stakeholder engagement

* Join a business recognised for innovation and growth