Client Services - Westminster
  • England,London,City of London
  • Full Time, Permanent
  • £38,000 - £42,000 per annum, pro-rata
Job Description:
Client Services Consultant
Salary: £25,000 basic (negotiable)
OTE: £38,000-£42,000
Location: Westminster
Working Pattern: Office-based | No weekends
About My Client
My client is a well-established and growing estate agency based in a prime central London location. They pride themselves on delivering a high standard of service while maintaining a supportive, performance-led culture. This is a business that genuinely rewards effort, promotes from within, and offers clear long-term progression for the right people.
The Role
This is a client-facing Client Services role within residential estate agency, focused on managing enquiries, booking valuations, converting opportunities into instructions, and supporting the sales process through to completion.
You’ll be speaking with vendors and applicants daily, building rapport, and acting as a key point of contact throughout the journey. The role is target-driven but well-supported, with realistic expectations and strong incentives for those who perform.
Key responsibilities include:
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Managing inbound and outbound client communications
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Booking valuations and supporting instruction conversion
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Delivering a high level of customer service throughout the sales process
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Identifying and passing on mortgage referral opportunities
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Supporting sales progression and liaising with internal teams
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Working towards individual and team targets
What You’ll Need *
Experience in estate agency or a strong client service / sales background
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Confident and professional communication skills
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Target-driven with a customer-first mindset
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Strong organisation and follow-up ability
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Motivated, reliable, and keen to progress
What’s on Offer *
£25,000 basic salary (negotiable depending on experience)
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£38,000 OTE in your first year
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No weekend working
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Quarterly bonuses linked to performance
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"Win of the Week" and "Win of the Quarter" incentives
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Regular competitions with prizes such as vouchers and extra time off
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Smart casual dress code
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A supportive office environment with clear progression opportunities
Job number 3384155

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