An exciting opportunity has arisen for a Private Medical Receptionist to join a welcoming and professional Front of House team at a leading independent private eye clinic on Harley Street, Oxford Street tube station. This is a varied role that includes duties beyond a standard Reception job description. We are seeking candidates with previous private medical experience, somebody who had worked in a high-paced private clinic or hospital. Additionally, previous experience in five-star hospitality, concierge, PA roles, or any position that required a bespoke and detail-oriented approach to people and work would be a bonus. The clinic is patient-centric, warm, welcoming, kind, and nurturing toward every individual who walks through the door. The clinic deals with all blindness related medical conditions and is rapidly growing their medical trials side of the business.


The Private Medical Receptionist role:
*As a key member of the Front of House Administration team, you will be the first point of contact for consultants and their patients, ensuring every visit is smooth, professional, and warmly received.
*Organising emergency operations at very short notice, coordinating diaries, liaising with surgeons, ophthalmic technicians, nurses, anaesthesians
*Provide an exceptional patient experience in person, over the phone, and via email
*Manage up to three clinic diaries, handle payments, and support with treatment enquiries
*Oversee administrative tasks, including ordering supplies, managing stock, and coordinating maintenance
*Maintain the highest standards of service, supporting the clinic’s commitment to excellence
*Liaising with clinical trial coordinators
Private Medical Receptionist details:
*Hours: Monday-Friday, 9:00am-6:00pm - flexibility is required in case of emergencies
*Salary: Up to £38,000 (depending on experience)
*Holidays: 23 days annual leave
*Corporate benefits