Assistant Service Manager
other jobs Richard Abson Group
Added before 1 Days
- England,North West,Greater Manchester,Trafford
- Full Time, Permanent
- £35,000 - £41,000 per annum
Job Description:
Role – Assistant Service Manager
Location: Trafford, Manchester
Salary: £35,000 Basic | OTE: £41,000
Richard Abson Group are working with a well-established main dealership in Trafford, Manchester, to recruit an Assistant Service Manager to join a busy and high-performing aftersales department.
This is an excellent opportunity for an experienced automotive professional who enjoys leading a front-of-house team, supporting workshop performance, and driving customer satisfaction.
The Role
Working closely with the Aftersales Manager, you will play a key role in supporting the day-to-day running of the Service Department.
Key Responsibilities include:
*Supporting the Aftersales Manager in driving aftersales growth by identifying opportunities using demographic and customer data.
*Supervising a team of 4 Service Advisors, managing workload and ensuring maximum efficiency.
*Assisting in the coordination of a workshop team of 14 Vehicle Technicians to ensure smooth daily operations.
*Conducting performance reviews, reporting, and supporting department improvements through KPI and target-led objectives.
*Ensuring customers receive a professional, prompt and courteous service at all times.
*Managing and supporting the warranty process, ensuring claims are submitted accurately and on time.
*Producing detailed reports for the Aftersales Manager on both individual and department performance.
About You, to be considered, you will ideally have:
*Previous experience within the automotive industry as a Service Manager or Assistant Service Manager.
*Basic mechanical knowledge (minimum).
*A proactive and motivated approach, with strong customer service standards.
*A desire to influence and improve aftersales performance.
*Excellent communication, organisational and leadership skills.
*Strong IT skills, with working knowledge of Kerridge preferred.
*Confident people management ability and a professional presentation.
Hours & Package
*Basic Salary: £35,000
*OTE: £41,000
*Hours: Monday to Friday, 8:00am – 6:00pm
*Saturdays: 1 in 3 Saturday mornings
Interested?
If this role sounds like the right next step for you, please APPLY NOW, or contact Jake Jones at Richard Abson Group for a confidential conversation.
Location: Trafford, Manchester
Salary: £35,000 Basic | OTE: £41,000
Richard Abson Group are working with a well-established main dealership in Trafford, Manchester, to recruit an Assistant Service Manager to join a busy and high-performing aftersales department.
This is an excellent opportunity for an experienced automotive professional who enjoys leading a front-of-house team, supporting workshop performance, and driving customer satisfaction.
The Role
Working closely with the Aftersales Manager, you will play a key role in supporting the day-to-day running of the Service Department.
Key Responsibilities include:
*Supporting the Aftersales Manager in driving aftersales growth by identifying opportunities using demographic and customer data.
*Supervising a team of 4 Service Advisors, managing workload and ensuring maximum efficiency.
*Assisting in the coordination of a workshop team of 14 Vehicle Technicians to ensure smooth daily operations.
*Conducting performance reviews, reporting, and supporting department improvements through KPI and target-led objectives.
*Ensuring customers receive a professional, prompt and courteous service at all times.
*Managing and supporting the warranty process, ensuring claims are submitted accurately and on time.
*Producing detailed reports for the Aftersales Manager on both individual and department performance.
About You, to be considered, you will ideally have:
*Previous experience within the automotive industry as a Service Manager or Assistant Service Manager.
*Basic mechanical knowledge (minimum).
*A proactive and motivated approach, with strong customer service standards.
*A desire to influence and improve aftersales performance.
*Excellent communication, organisational and leadership skills.
*Strong IT skills, with working knowledge of Kerridge preferred.
*Confident people management ability and a professional presentation.
Hours & Package
*Basic Salary: £35,000
*OTE: £41,000
*Hours: Monday to Friday, 8:00am – 6:00pm
*Saturdays: 1 in 3 Saturday mornings
Interested?
If this role sounds like the right next step for you, please APPLY NOW, or contact Jake Jones at Richard Abson Group for a confidential conversation.
Job number 3386867
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Company Details:
Richard Abson Group
Company size: 5–9 employees
Industry: Motoring
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