If you enjoy keeping operations running smoothly and thrive in a fast-paced environment, this role offers a great opportunity to make an immediate impact. You’ll be joining a team where your organisational skills and calm approach will be genuinely valued.
Client Details
Our client, based in Sevenoaks, is a growing organisation within the property and maintenance sector. They are looking for a proactive Customer Service Advisor to coordinate engineer diaries and ensure customer appointments are booked efficiently and accurately.
Description
* Schedule and book hob installations and related works for field engineers.

* Manage engineer diaries to maximise productivity and minimise travel time.

* Liaise with customers to confirm appointments and provide updates.

* Log all job details accurately within internal systems.

* Respond to queries from engineers, customers, and internal teams.

* Monitor job progress and ensure deadlines are met.

* Support the wider operations team with general administrative tasks.

Profile
A successful Customer Service Advisor should have:
* Experience in scheduling, coordination, or a fast-paced administrative role.

* Strong communication skills with the ability to manage multiple stakeholders.

* Confident using scheduling systems and general IT software.

* Highly organised, detail-focused, and able to prioritise effectively.

Job Offer
For the successful Customer Service Advisor:
* Excellent career progression opportunities.

* The chance to join a growing, forward-thinking business.

* Competitive pay.