Property Receptionist - £13.50 per hour
Guildford | Immediate Start | 20 Hours per Week
Join one of the UK’s leading property companies as a customer-focused Receptionist supporting the day-to-day operations of a beautifully designed residential building in Guildford.
Working as part of a dedicated onsite team, you will play a key role in ensuring residents enjoy an exceptional living experience. This position operates Monday to Friday 10am-2pm.
Key Responsibilities *Provide a warm, professional welcome to residents, building positive relationships and ensuring they feel safe, supported, and at home.
*Manage daily resident enquiries and complaints, escalating issues where appropriate.
*Support the creation and distribution of resident communications, keeping occupants informed of building updates and any issues that may affect them.
*Oversee parcel management, ensuring residents and delivery services follow agreed procedures.
*Handle key management and coordinate property access for third parties such as contractors, agents, and inventory clerks.
*Carry out regular inspections of communal areas, identifying cleanliness, safety, hazard, or lighting issues and ensuring timely resolution.
*Deliver a smooth and professional move-in and move-out experience for all residents.
About You *Experience in Customer Service, Reception, or Front of House roles.
*Background in property, hospitality, travel, or similar industries is beneficial.
*Excellent written and verbal communication skills.
*Professional, well-presented, and confident in engaging with residents.
*Passionate about delivering outstanding customer service.
*Able to build strong rapport and positive working relationships.
*Self-motivated and comfortable working independently.
This is an immediate-start temporary role.
Apply now and upload your CV!