Customer Service Administrator
other jobs Harbourne Associates
Added before 1 Days
- England,London,City of London
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
** CUSTOMER SERVICE & OPERATIONS ADMINISTRATOR - Beauty Industry, Global Beauty Company **
Location: Office Based: Acton, London
Employment Type: Full-Time, Permanent (Mon-Fri, 9am-5pm based in the office)
Salary: £ per annum
We are seeking a highly organised and proactive Customer Service & Operations Administrator to join our client’s dynamic team. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys delivering exceptional service to clients and retailers.
Key Responsibilities:
*Order Processing: Efficiently manage and process customer orders, ensuring accuracy and timely dispatch.
*Client Liaison: Maintain strong relationships with retailers, stocklists, and professional clients, including spas, hotels, clinics, and boutiques.
*Handling Enquiries & Complaints: Respond to web enquiries and resolve customer issues in a professional and timely manner.
*Logistics Coordination: Organise and manage post and deliveries via Royal Mail, DHL, UPS, and other courier services.
*Office Management: Oversee general administrative tasks such as ordering stationery, employee discounts, managing emails, and handling phone calls.
Skills & Experience Required:
*Experience using Sage 200 is preferred but not necessary.
*Strong organisational skills with the ability to multitask and prioritise workload.
*Excellent verbal and written communication skills.
*Experience in customer service or administration is desirable.
*Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
*A proactive and problem-solving attitude with a keen attention to detail.
Benefits:
*Competitive salary of up to £30,000 per annum
*A supportive and friendly team environment
*Opportunities for career growth and development
*25 days holiday + public bank holidays
*Day off for your birthday!
*Pension scheme
*Monthly product allowance
…and more!
Why Join?
This is an exciting opportunity to be part of a mission-driven company committed to innovation, sustainability, and client satisfaction. You’ll join a team that values empowerment, ownership, and collaborative growth. If you’re ready to make a meaningful impact in a company with a renewed vision and ambitious global growth plans, we want to hear from you.
Apply today to take your career to the next level in the beauty industry!
Location: Office Based: Acton, London
Employment Type: Full-Time, Permanent (Mon-Fri, 9am-5pm based in the office)
Salary: £ per annum
We are seeking a highly organised and proactive Customer Service & Operations Administrator to join our client’s dynamic team. This role is perfect for someone who thrives in a fast-paced environment, has excellent communication skills, and enjoys delivering exceptional service to clients and retailers.
Key Responsibilities:
*Order Processing: Efficiently manage and process customer orders, ensuring accuracy and timely dispatch.
*Client Liaison: Maintain strong relationships with retailers, stocklists, and professional clients, including spas, hotels, clinics, and boutiques.
*Handling Enquiries & Complaints: Respond to web enquiries and resolve customer issues in a professional and timely manner.
*Logistics Coordination: Organise and manage post and deliveries via Royal Mail, DHL, UPS, and other courier services.
*Office Management: Oversee general administrative tasks such as ordering stationery, employee discounts, managing emails, and handling phone calls.
Skills & Experience Required:
*Experience using Sage 200 is preferred but not necessary.
*Strong organisational skills with the ability to multitask and prioritise workload.
*Excellent verbal and written communication skills.
*Experience in customer service or administration is desirable.
*Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
*A proactive and problem-solving attitude with a keen attention to detail.
Benefits:
*Competitive salary of up to £30,000 per annum
*A supportive and friendly team environment
*Opportunities for career growth and development
*25 days holiday + public bank holidays
*Day off for your birthday!
*Pension scheme
*Monthly product allowance
…and more!
Why Join?
This is an exciting opportunity to be part of a mission-driven company committed to innovation, sustainability, and client satisfaction. You’ll join a team that values empowerment, ownership, and collaborative growth. If you’re ready to make a meaningful impact in a company with a renewed vision and ambitious global growth plans, we want to hear from you.
Apply today to take your career to the next level in the beauty industry!
Job number 3388839
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