Ocean import clerk
other jobs Heathrow Personnel
Added before 1 Days
- England,East of England,Essex,Chelmsford
- Full Time, Permanent
- £28,000 - £30,000 per annum
Job Description:
We are seeking an organised and detail-driven Operations Coordinator within Ocean imports to support the smooth running of import and export operations. Working closely with the Operations Manager, customers, suppliers, agents, and transport providers, you will play a key role in ensuring shipments are managed efficiently and delivered in line with customer requirements.
Key Responsibilities*Manage all aspects of the import process from start to finish.
*Liaise with customers, suppliers, forwarders, and overseas agents to obtain and share up-to-date shipment information.
*Communicate all relevant information internally and externally to ensure correct procedures are followed and customer needs are met.
*Keep customers fully informed on the progress of their shipments.
*Provide transport companies with accurate and timely information to ensure delivery requirements are met.
*Ensure all documentation is correct, complete, and held on file in line with operational instructions.
*Maintain shipment files, ensuring all jobs are correctly costed and billed in accordance with company procedures.
*Provide cover for export operations when required.
*Undertake any additional duties necessary to support the smooth and efficient operation of the department.
Continuous Improvement*Work collaboratively with the Operations team to improve processes and overall business performance.
*Support and adapt to changes within the role to help drive the department and business forward.
*Work towards personal objectives set during appraisals and on a monthly or quarterly basis.
Key Performance Indicators*Achievement of agreed individual objectives.
*Full understanding of and adherence to all Woodland policies and procedures relevant to the role.
About You*Previous experience in operations, logistics, freight forwarding, or supply chain coordination is desirable.
*Strong organisational and communication skills.
*Ability to manage multiple shipments and priorities in a fast-paced environment.
*Confident liaising with customers, suppliers, agents, and transport providers.
*Detail-focused, proactive, and able to work well as part of a team.
Key Responsibilities*Manage all aspects of the import process from start to finish.
*Liaise with customers, suppliers, forwarders, and overseas agents to obtain and share up-to-date shipment information.
*Communicate all relevant information internally and externally to ensure correct procedures are followed and customer needs are met.
*Keep customers fully informed on the progress of their shipments.
*Provide transport companies with accurate and timely information to ensure delivery requirements are met.
*Ensure all documentation is correct, complete, and held on file in line with operational instructions.
*Maintain shipment files, ensuring all jobs are correctly costed and billed in accordance with company procedures.
*Provide cover for export operations when required.
*Undertake any additional duties necessary to support the smooth and efficient operation of the department.
Continuous Improvement*Work collaboratively with the Operations team to improve processes and overall business performance.
*Support and adapt to changes within the role to help drive the department and business forward.
*Work towards personal objectives set during appraisals and on a monthly or quarterly basis.
Key Performance Indicators*Achievement of agreed individual objectives.
*Full understanding of and adherence to all Woodland policies and procedures relevant to the role.
About You*Previous experience in operations, logistics, freight forwarding, or supply chain coordination is desirable.
*Strong organisational and communication skills.
*Ability to manage multiple shipments and priorities in a fast-paced environment.
*Confident liaising with customers, suppliers, agents, and transport providers.
*Detail-focused, proactive, and able to work well as part of a team.
Job number 3390160
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metapel
Company Details:
Heathrow Personnel
Company size: 5–9 employees
Industry: Recruitment Consultancy
Our company started in May 1988, specialising in the supply of permanent. temporary and contract staff to the freight forwarding, courier, airline, ca...