Motor Claims Handler
Salary - £27,000-£34,000 DOE plus bonus
Mon-Fri, 35 hours weekly (hybrid working)
Bolton
We are currently recruiting two Motor Case Managers to join a successful and growing Claims Management Division. This is a great opportunity to become part of a collaborative, forward-thinking team that supports professional development and career progression, including access to industry-recognised qualifications.
The Role
You will manage motor claims with a high level of technical competence and customer focus, including:
*Handling motor claims from start to resolution with quality and efficiency
*Proactively communicating with all parties, prioritising telephone contact
*Investigating claims thoroughly and gathering high-quality evidence
*Assessing liability, indemnity, and quantum in line with client requirements
*Preparing clear reports and maintaining accurate case records
*Ensuring compliance with procedures, SLAs, KPIs, and regulatory standards
*Escalating complex matters when required and supporting team collaboration
About You
*Minimum 2 years’ claims handling experience
*Strong knowledge of motor claims principles, motor liability and indemnity
*Excellent communication, investigation, and IT skills
*Able to work independently and as part of a team under pressure
*Cert CILA / Cert CII desirable but not essential
Benefits:
*Competitive salary
*Enhanced contributory pension
*Performance related bonus
*Flexible benefits
*Enhanced family leave
*Electric car scheme
*Voluntary benefits schemes
*Birthday holiday
*Share purchase scheme with interest free loans
If this is an opportunity of interest, please apply with an up to date CV, and we will be in touch immediately.