Senior Claims MI & Insights Lead
Location: Manchester (Hybrid Working)
Salary: Up to £90k + Bonus & Benefits

We are working with a leading global insurer to recruit a Senior Claims MI & Insights Lead. This newly created role will design, deliver, and govern the claims management information (MI) and reporting framework, providing actionable insights that drive performance, compliance, and strategic decision-making across the Claims function.

Reporting to the Head of Claims Transformation, you will work closely with senior stakeholders across Claims, Underwriting, Finance, Compliance, and Actuarial. You will take ownership of KPI reporting, dashboards, and insight narratives, ensuring the Claims function delivers high-quality, compliant outcomes while shaping the business’s strategic direction.

This is a hands-on, strategic leadership role. You will translate complex claims data into clear insight, build MI frameworks from scratch, and support the growth of the Claims function across global markets. The ideal candidate will have experience in commercial or specialty insurance claims, a strong understanding of claims operations and analytics, and the ability to bridge the gap between executive leadership and operational teams.

This is your opportunity to lead the Claims MI function, influence senior-level decision-making, and shape the performance and strategic direction of the Claims operation. You will play a pivotal role in ensuring the business has the insight and intelligence it needs to deliver excellent outcomes, operate efficiently, and continue to grow.

This is an excellent opportunity to join a collaborative, fast-growing environment offering a competitive salary, bonus, benefits, and hybrid working.

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