Freightserve are looking to recruit a Warehouse Supervisor for a Freight Forwarder based in the Colnbrook, Berkshire area.
Job Description:-
Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance. This is a hands-on operational role.
Key Responsibilities
*Oversee picking, packing, labelling, and daily dispatch.
*Allocate work based on volumes and SLAs.
*Support inbound receiving, put-away, replenishment, and returns.
*Maintain workflow efficiency and escalate risks.
Road Freight
*Monitor UK–EU–UK freight activities in conjunction with Cross border team
*Ensure effective loading and offloading of various 3rd party suppliers in line with business requirements is met
ETSF Operations
*Ensure restricted access, security, and full audit readiness.
*Manage ETSF operations in line with HMRC regulations
Quality, Safety & Compliance
*Enforce QHSE standards, safe systems of work, and PPE rules.
*Conduct spot checks on accuracy, packaging, and SOP compliance.
*Report incidents/near misses and support corrective actions.
*Maintain 5S and site housekeeping.
Reporting
*Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions).
People Leadership
*Lead, coach, and develop the team.
*Conduct briefings, manage rotas, and deliver on-the-job training.
*Promote a culture of safety, compliance, and accountability.
Skills & Experience
*Experience in warehouse, fulfilment, and cross-border freight operations.
*Strong Warehouse Management System skills and good IT literacy (Excel, email).
*Leadership experience in a fast-paced environment.
*Ability to handle multiple tasks simultaneously
*MHE licences
*Understanding of QHSE principles
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.