1st Line Support Engineer
  • England,South East,East Sussex,Brighton and Hove
  • Full Time, Permanent
  • £25,000 - £28,000 per annum
Job Description:
*1st Line Support
*Brighton
*Technical Support
First Line Support Engineer
Brighton£25,000-£28,000 + Benefits
4.5-day week: Mon-Thu 8:30-17:00 | Fri 8:30-12:30

Hunters’ client, a respected and innovative technology company specialising in advanced computer-based measurement and automation systems, is looking for a proactive First Line Support Engineer. This is an exciting opportunity to join a collaborative engineering team, providing essential technical support while developing your career in a fast-growing, forward-thinking company.
If you enjoy problem-solving, helping customers, and working hands-on with technology, this role is the perfect step to build your technical expertise and experience.

First Line Support Engineer - Duties
*Provide first-line technical support to customers, sales, and configuration teams
*Handle product and application queries both pre- and post-sale
*Log, track, and resolve technical issues, escalating where necessary
*Manage product returns and repairs in line with ISO procedures
*Assist with product testing, compliance checks, and technical documentation
*Support internal training and knowledge sharing
*Contribute to continuous improvement and Lean initiatives
First Line Support Engineer - Skills & Experience
*Relevant technical qualification or hands-on experience in electronics, IT, or computer-based systems
*Previous experience in technical support, helpdesk, or customer-facing support
*Strong problem-solving and organisational skills
*Clear, confident, and professional communication
*Proactive, self-motivated, and comfortable in a fast-paced environment
First Line Support Engineer - What’s on Offer
*£25,000-£28,000 basic salary
*Private health and dental cover (after qualifying period)
*Non-contributory pension scheme
*Death in service benefit
*25 days holiday + bank holidays
*Half-day Fridays for work-life balance
This is an excellent opportunity for a hands-on, technically minded professional looking to grow their career in first-line technical support within a well-established engineering company that values development, collaboration, and progression.
Job number 3393606

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Hunters Recruitment & Training
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