Mon–Fri | Bonus | No Weekends! |
We’re recruiting a Shift Operations Manager to lead our warehouse and transport teams during a defined shift pattern. This role is hands-on and managerial: you’ll ensure safe, efficient operations across picking, packing, loading and deliveries while developing and supporting colleagues to deliver outstanding service to our customers.
What you’ll get:
*Competitive salary plus shift and performance-related bonus

*Mon–Fri shift opportunities and rota stability with limited weekend cover required only where operationally necessary

*Pension scheme provided by Legal & General

*Life Assurance and access to Medicash for health and wellbeing support

*Employee discounts on products and services

*Comprehensive training, development and career progression opportunities

The role:
*Lead and manage all warehouse and transport activity for your shift, ensuring targets for productivity, quality and on-time delivery are met

*Plan and allocate daily workloads for warehouse operatives, drivers and temporary staff to meet operational requirements

*Coordinate vehicle despatch and returns, liaising with transport planners to optimise routes and schedules

*Monitor KPIs (throughput, OTIF, shrinkage, vehicle utilisation) and prepare concise shift reports for senior management

*Ensure compliance with health & safety, transport regulations and company procedures, including checks on drivers’ licences, tachograph records and vehicle defect reporting

*Support recruitment, induction and training of team members, conducting coaching and performance conversations to develop a high-performing team

*Drive continuous improvement initiatives across warehouse and transport processes to increase efficiency and reduce cost

*Respond to and resolve operational issues and customer complaints escalated during your shift

*Maintain accurate records and use warehouse management systems (WMS), transport management systems (TMS) and handheld devices to manage stock and movements

Who we’re looking for:
*Proven experience in warehouse and transport operations, ideally supervising or managing a shift team

*Strong organisational skills with ability to prioritise effectively and deliver under pressure

*Good understanding of transport legislation, driver hours rules and vehicle safety requirements

*Confident user of IT systems, including Microsoft Office; experience of WMS/TMS desirable

*Excellent communication and people management skills with a collaborative, coaching approach

*Analytical mindset with attention to detail and a focus on continuous improvement

*Flexible team player willing to support wider logistics activities as required

*Counterbalance of practical, hands-on operational experience and administrative capability

Working hours, location and flexibility:
*Full-time role working set shifts; pattern to be agreed (days/early/late) to meet operational needs

*Role based at our regional warehouse and transport hub with occasional travel between sites

*Some out-of-hours contact may be required for critical incidents or business continuity

Benefits of joining our team:
*Competitive salary and bonus opportunities

*Medicash cashback scheme for health and wellbeing support

*Unum Income Protection

*Pension scheme and employee discounts

*Learning and development programmes and clear internal progression pathways

*Recognition and reward schemes including long service awards

If you’re organised, proactive and passionate about delivering great service through operational excellence, we’d like to hear from you. Apply today to join our warehouse and transport leadership team.