Customer Service Advisor | Hybrid Working
Location: Warwick, Warwickshire (Free parking + near Warwick Parkway station)
Salary: £24,576 + Benefits
Job Type: Full-time, Permanent
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent or Customer Support Administrator looking for a Monday–Friday role with hybrid working and no weekends? We’re recruiting for an established company in Warwick, offering an opportunity for someone with customer service, retail, hospitality, administration or office-based experience, who wants stability, progression and work-life balance.
Key Benefits for the successful Customer Service Advisor
*Hybrid working available – 2 days WFH after completion of training
*Modern office environment
*BUPA healthcare and Medicash plan
*Death in Service & Critical Illness Cover
*Employee discounts & social events
Customer Service Advisor duties
*Handle inbound and outbound calls
*Respond to customer enquiries via phone, email, live chat and web
*Provide high-quality customer support and customer experience
*Update systems and complete administration/data entry tasks
*Work as part of a busy customer service team/contact centre
Skills and experience required to be successful as a Customer Service Advisor
*Previous customer service experience (contact centre, retail, hospitality, office admin, healthcare or similar)
*Strong communication and listening skills
*Good IT skills (Microsoft Office, CRM systems, data entry)
*Positive attitude and team player
*Ability to work in a fast-paced environment
Job titles this role could suit
Customer Service Advisor | Customer Support Advisor | Call Centre Advisor | Contact Centre Agent | Client Services Advisor | Customer Experience Advisor | Office Administrator | Helpdesk Advisor
If you’re searching for a hybrid customer service job in Warwick with great benefits and long-term progression, apply today.