Student Resident Advisor / Front of House

£12.22 per hour • Temporary (3 months) • Reading

Are you friendly, organised, and great with people? A leading student accommodation provider is looking for a confident Resident Advisor to join their team in Reading. This is a fantastic opportunity to support a vibrant student community while gaining valuable front-of-house experience.

Start: ASAP
Hours: Monday-Friday, 9am-5pm
Contract: Temporary, 3 months
Pay: £12.22 per hour

What you’ll be doing
As the first point of contact for residents, you’ll play a key role in creating a welcoming, supportive environment. Your day-to-day work will include:
*Delivering excellent customer service in person, over email, and by phone
*Handling queries and helping residents find the right solutions
*Supporting the smooth running of the front desk and wider site
*Ensuring a positive experience for everyone who walks through the door
What we’re looking for
*You’ll thrive in this role if you bring:
*Previous front-of-house or reception experience
*Strong customer service skills in a people-focused environment
*Confident IT skills, especially Microsoft Office
*The ability to handle queries calmly and professionally
*Clear, confident communication — written and verbal
*Great organisation and time management
*A proactive, self-motivated approach
*A friendly, approachable manner and strong interpersonal skills