Are you passionate about cars but may be looking to transition into a dynamic office-based job?
We are working with a fast-growing, tech-led automotive services provider to find an Automotive Coordinator to join their friendly and collaborative repairs coordination team based in Reading. This is an ideal opportunity for someone with hands-on automotive experience - such as a service advisor, technician, or parts specialist, or a customer service candidate with some parts knowledge, who enjoys problem-solving and is committed to delivering excellent customer service. Our client is also open to individuals at the start of their career journey if they have a keen interest in the motor industry.
Key Responsibilities:
*Full training will be given to review and assess warranty repair requests using in-house systems
*Liaise with workshops and customers via phone, email, and internal platforms
*Validate diagnoses and ensure accurate parts and labour costs
*Process customer contributions toward repairs
*Apply a solid understanding of warranty coverage and exclusions
*Provide technical support in line with GDPR and compliance standards
Requirements:
*Some basic motor/vehicle parts knowledge
*Confident verbal and written communication skills
*Ability to interpret technical faults and explain decisions clearly
*Comfortable working in a collaborative team environment
Benefits:
*Monthly bonus structure (up to 25% of base) based on performance
*22 days holiday + bank holidays
*Company pension scheme
*Regular team socials and staff events
*Free MOT and service through the company’s partner network
*On-site parking and modern office facilities
*Career development and internal progression opportunities
*Staff discounts and referral bonuses
If you think you are suitable for this role, then please click ’APPLY’ now!
Recruitment Note:


Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.