Technical Customer Service Admin
other jobs Elevation Recruitment Group
Added before 1 Days
- England,East Midlands,Derbyshire,Chesterfield
- Part Time, Temporary
- £25,000 - £26,000 per annum
Job Description:
Job Title: Technical Customer Service Administrator (Temp – 3 Months ongoing)
Location: Chesterfield (Fully On-Site) - Monday to Friday
Salary: £25 - 26k per annum
Starting ASAP
About the Role:
Elevation Recruitment are working exclusively with a great business in Chesterfield. Due to an increase in workload they are looking for an individual to join on a temporary basis within the service team. They are looking for a proactive and organized Technical Customer Service Administrator .You’ll be the hub of communication between our customers and engineers, ensuring smooth scheduling, follow-ups, and service delivery.
Key Responsibilities:
* Coordinate engineer visits for installation, commissioning, and fault finding.
* Respond promptly to customer service enquiries and service requests.
* Follow up on quotes, upcoming services and customer requests
* Engage with existing customers to promote available services and explore additional support opportunities.
* Maintain and update service schedules and the customer install base.
* Support the team in a reactive environment while helping shift towards a more proactive approach.
* Outbound calls to customers where required
What We’re Looking For:
* Strong organizational and communication skills.
* A proactive mindset with the ability to follow up and chase tasks.
* Comfortable working in a fast-paced, reactive environment.
* Customer-focused with an aptitude for service support.
* Experience in sales is not required; training will be provided.
Why Join Us:
* Work with a supportive and friendly 5-person service team.
* Gain experience in technical service administration and customer engagement.
* Opportunity to develop proactive customer service skills and learn about service offerings.
If you are able to start in this role ASAP or would like further information please contact Kelly at Elevation -
Location: Chesterfield (Fully On-Site) - Monday to Friday
Salary: £25 - 26k per annum
Starting ASAP
About the Role:
Elevation Recruitment are working exclusively with a great business in Chesterfield. Due to an increase in workload they are looking for an individual to join on a temporary basis within the service team. They are looking for a proactive and organized Technical Customer Service Administrator .You’ll be the hub of communication between our customers and engineers, ensuring smooth scheduling, follow-ups, and service delivery.
Key Responsibilities:
* Coordinate engineer visits for installation, commissioning, and fault finding.
* Respond promptly to customer service enquiries and service requests.
* Follow up on quotes, upcoming services and customer requests
* Engage with existing customers to promote available services and explore additional support opportunities.
* Maintain and update service schedules and the customer install base.
* Support the team in a reactive environment while helping shift towards a more proactive approach.
* Outbound calls to customers where required
What We’re Looking For:
* Strong organizational and communication skills.
* A proactive mindset with the ability to follow up and chase tasks.
* Comfortable working in a fast-paced, reactive environment.
* Customer-focused with an aptitude for service support.
* Experience in sales is not required; training will be provided.
Why Join Us:
* Work with a supportive and friendly 5-person service team.
* Gain experience in technical service administration and customer engagement.
* Opportunity to develop proactive customer service skills and learn about service offerings.
If you are able to start in this role ASAP or would like further information please contact Kelly at Elevation -
Job number 3400370
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Company Details:
Elevation Recruitment Group
As an integrated Group of multi-disciplined recruitment specialists, Elevation is deliberately dedicated to our clients in Yorkshire, Lincolnshire and...