Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1690089 - Recovery Officer (Income & Assessments)
Job Title: RQ1690089 - Recovery Officer (Income & Assessments)
Contract Duration: 3 Months
Hours per week: 37
Key Responsibilities:
• Proactively recover Adult Social Care debt using appropriate recovery methods.
• Manage a caseload of ASC debt recovery matters, including complex and sensitive cases.
• Engage with service users and their representatives to resolve queries and negotiate payment plans.
• Liaise with internal teams, care providers, and external stakeholders (e.g., enforcement agents, voluntary sector).
• Prepare documentation for court hearings and write-off cases.
• Administer the Deferred Payments Scheme, ensuring legal and financial safeguards are in place.
• Support the Senior Recovery Officer with reporting and service development.
• Ensure compliance with relevant legislation and best practice in ASC debt recovery.


Essential Skills & Experience:
• Strong understanding of Adult Social Care debt legislation (Care Act 2014) and recovery practices.
• Excellent communication and negotiation skills, with a sensitive approach to vulnerable individuals.
• Ability to manage a high workload and meet tight deadlines.
• Experience working in a local authority recovery or income environment.
• Good IT skills and familiarity with systems such as Mosaic.