Role Overview
We are recruiting an Events & Social Manager to lead the event culture, guest experience, and digital presence of a fast-growing hospitality and entertainment venue.
This is a highly visible, hands-on role combining live event hosting and guest engagement (approx. 70%) with short-form social media content creation (approx. 30%). The successful candidate will be confident running weekly events, energising guests on site, and producing TikTok and Instagram content that drives footfall and brand growth.
Key Responsibilities
Events & Guest Engagement
*Plan, promote and host weekly themed events
*Build and manage RSVP lists, actively driving attendance
*Host evenings with confidence, energy, and a welcoming presence
*Collaborate with influencers and micro-creators to extend reach
*Understand guest behaviour and manage guest flow during peak hours
*Build strong relationships with regulars and local communities
*Support private and corporate events (commission available)
Social Media (TikTok & Instagram)
*Create and publish 1–2 TikTok/Reels per day
*Capture live venue content including guest reactions, atmosphere, gameplay, cocktails and food
*Post daily Instagram Stories and maintain highlights
*Track trends and create content optimised for reach and engagement
*Write captions, hashtags, and manage posting schedules
*Collaborate with a videographer to plan higher-production shoots
Online Community & Communication
*Respond promptly to all Instagram and TikTok DMs
*Engage with comments and community messages
*Reply to Google Reviews and support rating growth
*Assist with inbound event and booking enquiries
Brand Growth
*Build anticipation and FOMO around events and nightlife experiences
*Drive consistent growth across TikTok and Instagram channels
*Contribute ideas for viral content and campaigns
*Help shape and evolve the brand’s tone of voice and personality
Requirements
*Essential: 2–3 years’ experience in hospitality (bars, restaurants, nightlife or entertainment venues)
*Proven experience running or coordinating events
*Strong TikTok and Instagram Reels content creation skills
*Ability to film and edit short-form video (CapCut or similar tools)
*Confident, charismatic, and comfortable hosting on camera
*Strong understanding of hospitality operations (guest flow, atmosphere, service pace)
*Willingness to work evenings during event nights
Package & Benefits
*Base salary: £35,000 per annum ( Bonus typically £1000 - £2000 per month
*Viral Content Bonus
*Event Performance Bonus
*Social Media Growth Bonus
*Free meal and drink during shifts
*Staff discounts