IT Support Engineer Required to join an IT company based in Hampshire this role is paying £200 per day (Inside IR35)
Basingstoke - Onsite/Hybrid | 1-month rolling contract
We’re looking for an IT Support Engineer to join on a rolling contract basis, providing BAU support across users, devices, and core systems.
The role
*Provide 1st/2nd line support via the service desk (remote and in person)
*Manage and resolve tickets within SLA, escalating where needed
*Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners)
*Update and maintain Active Directory and M365 accounts
*Support starter onboarding and leaver offboarding processes
*Monitor backups and asset management tools
*Liaise with 3rd parties for equipment repair and licensing
Skills needed
*Strong end-user support background, with experience in ticketing systems
*Good knowledge of Active Directory and Microsoft 365
*Confident troubleshooting PC hardware and peripherals
*Clear communicator at both technical and non-technical levels
*Able to prioritise and work calmly under pressure
*Rates depend on experience and client requirements