Job title: 1st / 2nd Line Support Engineer
Location: Chessington - Fully Onsite
Salary: £30,000 to £40,000 + Benefits
Startdate: ASAP
Workinghours: 9:00am to 5:30pm and 8:30am to 5:00pm
We are working with a growing Managed Service Provider seeking a motivated 1st / 2nd Line Support Engineer to support their expanding client base. This role will involve a mix of BAU support and project-based work, offering excellent variety and development opportunities.
The 1st / 2nd Line Support Engineer will have a proactive, can-do attitude, strong communication skills and a genuine passion for IT. They are looking for someone eager to learn, develop their technical expertise and progress within the business. The 1st / 2nd Line Support Engineer will receive bespoke training, funded training courses and ongoing support, along with clear opportunities to take on greater responsibility and progress both professionally and financially.
Essential skills - 1st / 2nd Line Support Engineer:
*Active Directory & Entra ID
*Office 365 - MS Teams, SharePoint, Exchange
*Hardware Support - Break fix and printer set ups
*Knowledge of networking principles - DNS, DHCP, VPN
*Knowledge on Firewall
*Knowledge on backups
*Drivers license
*Willing to learn
*Troubleshooting mindset
*Excellent customer service skills
Desirable skills - 1st / 2nd Line Support Engineer:
*Group Policies
*Configured Firewalls and switches
*Intune
*Certifications
*MSP Experience
If you’re an ambitious 1st / 2nd Line Support Engineer eager to grow your skills and progress within a supportive and expanding MSP environment, apply today with your latest CV to be considered.
IT Support / 1st Line Support Engineer / 1st / 2nd Line Support Engineer / Helpdesk Engineer / Service Desk Engineer / Service Desk Analyst