Ecommerce Manager - 12 month FTC
other jobs Michael Page Marketing
Added before 1 Days
- England,London,City of London
- Full Time, Permanent
- Salary negotiable
Job Description:
This is a DTC leadership role inside a global FMCG business that’s investing seriously in digital and commerce. You’ll have ownership, exposure and the chance to shape how DTC works across Europe.
Client Details
A global FMCG business with a portfolio of highly recognisable brands, with HQ in London
Description
*Define and execute the European strategy and roadmap
*Own the P&L, driving performance across revenue, margin, conversion, fulfilment, satisfaction and lifetime value
*Act as the central DTC lead, aligning stakeholders, removing blockers and ensuring consistent execution across markets
*Lead performance optimisation across the funnel using sales analysis, CRO, UX insights and customer feedback
*Build and manage an effective Retail Media and performance marketing strategy, spanning onsite, offsite, CRM, paid social, search and app
*Drive customer acquisition, growth and retention through data-led segmentation, attribution and continuous testing
*Produce clear, actionable reporting on traffic, acquisition, conversion, ROI and platform performance
*Own DTC operational excellence, building scalable processes that improve delivery, reduce complaints and elevate customer experience
*Partner with Customer Service, Operations and Technology to resolve friction points and improve post-purchase journeys
*Ensure high-quality, relevant and consistent content across all EU DTC sites, in line with brand guidelines
*Collaborate with content teams on photography, video, onsite assets, translations and product reviews
*Manage external partners and agencies
*Work closely with Supply Chain and Distribution to optimise stock, allocation and availability
*Own the end-to-end DTC operating model, ensuring the business is set up to scale sustainably
Profile
*Solid experience in a DTC, eCommerce, digital role, ideally in a FMCG/Beauty or consumer background
*Hands-on experience with Shopify
*Strong understanding of digital product management and performance marketing channels
*Social Commerce experience and knowledge
*Entrepreneurial, action-oriented and commercially sharp
Job Offer
12 month contract
Immediate start
Competitive salary of £70-75k + performance related bonus
Hybrid working - 2 days per week in the London office
Client Details
A global FMCG business with a portfolio of highly recognisable brands, with HQ in London
Description
*Define and execute the European strategy and roadmap
*Own the P&L, driving performance across revenue, margin, conversion, fulfilment, satisfaction and lifetime value
*Act as the central DTC lead, aligning stakeholders, removing blockers and ensuring consistent execution across markets
*Lead performance optimisation across the funnel using sales analysis, CRO, UX insights and customer feedback
*Build and manage an effective Retail Media and performance marketing strategy, spanning onsite, offsite, CRM, paid social, search and app
*Drive customer acquisition, growth and retention through data-led segmentation, attribution and continuous testing
*Produce clear, actionable reporting on traffic, acquisition, conversion, ROI and platform performance
*Own DTC operational excellence, building scalable processes that improve delivery, reduce complaints and elevate customer experience
*Partner with Customer Service, Operations and Technology to resolve friction points and improve post-purchase journeys
*Ensure high-quality, relevant and consistent content across all EU DTC sites, in line with brand guidelines
*Collaborate with content teams on photography, video, onsite assets, translations and product reviews
*Manage external partners and agencies
*Work closely with Supply Chain and Distribution to optimise stock, allocation and availability
*Own the end-to-end DTC operating model, ensuring the business is set up to scale sustainably
Profile
*Solid experience in a DTC, eCommerce, digital role, ideally in a FMCG/Beauty or consumer background
*Hands-on experience with Shopify
*Strong understanding of digital product management and performance marketing channels
*Social Commerce experience and knowledge
*Entrepreneurial, action-oriented and commercially sharp
Job Offer
12 month contract
Immediate start
Competitive salary of £70-75k + performance related bonus
Hybrid working - 2 days per week in the London office
Job number 3400943
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Company Details:
Michael Page Marketing
The original PageGroup brand, Michael Page is comprised of 25 disciplines ? each providing a service to a specialist area of the market. We recruit pe...