Are you an organised and customer-focusedAccount Controller looking to join a growing manufacturing business supplying some of the world’s leading engineering companies?

We are recruiting two Customer Account Controllers to join our client in Alcester, supporting key global customers within a highly regulated manufacturing environment.

Customer Account Manager

Permanent
£38,000 per annum
Monday to Thursday, 7:30am – 4:30pm | Friday, 7:30am – 12:30pm
Alcester

Customer Account Controllers
Job Description
*Be the key point of contact for customers, keeping them informed and answering queries about their orders
*Track customer orders through the factory and update customers on progress and delivery dates
*Enter, update and maintain customer orders accurately on the system, including any changes or amendments
*Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned
*Prepare despatch paperwork and support the shipping of finished parts to customers

Customer Account Controllers
Essential Experience/Skills/Qualifications
*Experienced carrying out a similar customer account management position
*Well-versed managing internal and external stakeholders
*Previous experience working within a manufacturing environment/for a manufacturing organisation
*Strong Microsoft Excel skills
*Ability to manage multiple priorities in a fast-paced environment

Customer Account Controllers
Benefits
*23 days holiday plus Bank Holidays, increasing with long service
*Enhanced Pension scheme
*Retail & Gym Discounts
*Bonus Scheme
*EAP Scheme, money back for dental and optical appointments
*Free onsite parking

If you feel you’re a good fit for this position, please click ’apply’, email or call