Administrator
other jobs Reed
Added before 4 hours
- England,East of England,Essex
- Full Time, Temporary
- £13.80 - £14.66 per hour, inc benefits
Job Description:
Repairs Administrator
*Initially a temporary role for 4-8 weeks with the potential to transition into a permanent role
*Temporary Rate: £13.80 - £14.66 PAYE
*Annual Salary for the Permanent Position: £28,500 - £30,500
*Location: Loughton
*Job Type: Full-time, Temporary with a view of transitioning to Permanent
An exciting opportunity has arisen to join our fast-paced team as a Repairs Administrator. This role is ideal for someone who thrives in a dynamic environment and is committed to providing excellent customer service while managing complex scheduling tasks.
Day-to-day of the role:
*Organise appointments for maintenance engineers, ensuring efficient scheduling and communication.
*Take full responsibility for the administration of the mobile workforce scheduling system.
*Liaise effectively with clients, residents, and operatives to ensure repairs are scheduled and attended to within the required timeframes.
*Maintain accurate records and generate reports from various digital systems relating to all aspects of the work areas as required.
*Ensure timely and accurate communication from operatives about the progress of work to schedule their tasks according to residents’ needs.
*Re-schedule jobs in the event of an unplanned absence of an operative and directly contact the resident to agree on any changes.
*Communicate with supervisors/managers regarding work quality, timeliness, and potential HR issues concerning the operatives.
*Provide support to colleagues, customers, and the business to continuously improve operational effectiveness.
Required Skills & Qualifications:
*Proven aptitude in problem-solving.
*Strong administration skills with keen attention to detail.
*A passion for customer service.
*Experience in a similar role, ideally within a repairs or maintenance environment.
*Knowledge of basic roofing terminology is desirable but not essential.
*Experience working for a local authority or similar environment is required.
Benefits:
*Competitive salary.
*Opportunity to work in a dynamic and supportive team.
*Professional development and growth opportunities.
To apply for this Repairs Administrator position, please submit your CV.
*Initially a temporary role for 4-8 weeks with the potential to transition into a permanent role
*Temporary Rate: £13.80 - £14.66 PAYE
*Annual Salary for the Permanent Position: £28,500 - £30,500
*Location: Loughton
*Job Type: Full-time, Temporary with a view of transitioning to Permanent
An exciting opportunity has arisen to join our fast-paced team as a Repairs Administrator. This role is ideal for someone who thrives in a dynamic environment and is committed to providing excellent customer service while managing complex scheduling tasks.
Day-to-day of the role:
*Organise appointments for maintenance engineers, ensuring efficient scheduling and communication.
*Take full responsibility for the administration of the mobile workforce scheduling system.
*Liaise effectively with clients, residents, and operatives to ensure repairs are scheduled and attended to within the required timeframes.
*Maintain accurate records and generate reports from various digital systems relating to all aspects of the work areas as required.
*Ensure timely and accurate communication from operatives about the progress of work to schedule their tasks according to residents’ needs.
*Re-schedule jobs in the event of an unplanned absence of an operative and directly contact the resident to agree on any changes.
*Communicate with supervisors/managers regarding work quality, timeliness, and potential HR issues concerning the operatives.
*Provide support to colleagues, customers, and the business to continuously improve operational effectiveness.
Required Skills & Qualifications:
*Proven aptitude in problem-solving.
*Strong administration skills with keen attention to detail.
*A passion for customer service.
*Experience in a similar role, ideally within a repairs or maintenance environment.
*Knowledge of basic roofing terminology is desirable but not essential.
*Experience working for a local authority or similar environment is required.
Benefits:
*Competitive salary.
*Opportunity to work in a dynamic and supportive team.
*Professional development and growth opportunities.
To apply for this Repairs Administrator position, please submit your CV.
Job number 3402104
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