Meraki Talent is looking for a Customer Service & Membership Administrator to join a global professional body based in Grantham.

Looking for someone with previous exposure working in a an office environment, supporting with customer service, data, processing and overall office administration.

This role is 4 days office based per week, 1 day at home.

Responsibilities:
*Act as the main point of contact for subscription and membership queries, providing clear and timely responses.
*Review membership accounts and support with reporting.
*Coordinate and manage the membership onboarding process, ensuring new members are set up accurately and efficiently.
*Administer subscription processes and renewals, including monitoring deadlines and member status.
*Maintain accurate member records by updating the CRM system with new registrations and changes to member details.
*Prepare reports and updates for the Senior Leadership Team (SLT) as required.
*Carry out due diligence checks in line with organisational and regulatory requirements.
*Work closely with the Finance team to resolve queries relating to payments, invoices, and reconciliations.
Person Specification:
*Strong organisational and administrative skills with excellent attention to detail.
*Confident using CRM systems and Microsoft Office (or similar platforms).
*Excellent communication skills and a customer-focused approach.
*Experience in a membership, professional body, or similar environment is desirable.
*Able to manage multiple priorities and meet deadlines.

If you are interested in this role, please reach out by emailing me on .