Sales Administrator
Up to £27,000
Leicester
Office-based

We are recruiting on behalf of a well-established, family-owned business with an impressive portfolio of well-known household-name clients. Renowned for quality, reliability, and long-standing relationships, this company prides itself on doing things properly.

You will be joining a small, close-knit team that plays a key role in keeping the business running smoothly day to day. The culture is friendly, supportive, and genuinely people-focused, the kind of place where your contribution is noticed and valued.

This role is ideal for an experienced Sales Administrator who thrives in a busy environment and enjoys juggling multiple priorities.

The role

As a Sales Administrator, you will be at the heart of the sales and order process, ensuring customers receive a professional, efficient, and reliable service from order placement right through to delivery. Working closely with customers and internal teams, you will help keep everything running accurately, smoothly, and on schedule.

*Processing customer orders accurately and efficiently
*Managing multiple live orders at any one time, many of which remain open while awaiting supplier information
*Handling customer enquiries and orders via phone and email
*Acting as a key point of contact for customers, delivering clear, professional communication
*Liaising with internal departments to ensure orders are processed correctly and on time
*Updating and maintaining customer and order data on internal systems
*Monitoring order progress and proactively keeping customers informed
*Resolving order-related queries calmly and efficiently while maintaining high service standards

The candidate

You will bring experience, organisation, and a customer-first mindset.

*A minimum of 2 years’ experience in a Sales Administrator, Sales Order Processor, or similar role
*Experience within a busy, technical, manufacturing, or supply-chain environment (highly desirable)
*Strong organisational skills and excellent attention to detail
*Confident, professional communication skills with customers and colleagues
*Comfort using internal systems and standard office software
*A genuine pride in delivering outstanding customer service
*Enjoyment of working as part of a small, collaborative, and supportive team

In return

*Salary up to £27,000, depending on experience
*Permanent role within a stable, long-established business
*Dog-friendly office
*Friendly, supportive, people-first working environment
*Full training and ongoing support

If you are an experienced Sales Administrator looking for a stable, professional role within a welcoming team, click apply today.