At Birchgrove, we’re not just creating places to live - we’re building vibrant communities where people over 65 can truly thrive. Everything we do is rooted in purpose: supporting our residents, empowering our teams, and making every day meaningful.

Tucked within the Banstead Conservation Area, Banstead Place offers a beautiful balance of heritage and modern living. With sweeping gardens, an old orchard, and a Grade II listed manor at its centre, this Surrey neighbourhood brings people together in a warm and welcoming setting designed for living well in later life.

Banstead Place is due to open in April, making this a fantastic opportunity to be part of a brand-new team from the very beginning and help shape an exceptional community for our future residents.

The Role
As our Assistant Manager, you’ll work hand-in-hand with the General Manager to make sure our community runs smoothly and feels like home. You’ll support the team, help create a warm and welcoming environment, and keep the day-to-day operations ticking along brilliantly.

This is a great opportunity if you’re ready to grow your leadership skills and work towards a future General Manager role - or if you’re already a strong supervisor looking to step up.

What We’re Looking For

We’re after someone who:
*Brings experience from retirement living, hospitality, healthcare or property.
*Is comfortable leading a team and supporting sales and operational goals.
*Knows their way around food & beverage service.
*Has a good head for numbers and can help manage budgets.
*Leads with empathy, energy and clear communication.
*Loves the idea of building community and making a difference to residents’ lives.
*Can juggle a few things at once, make good decisions, and adapt on the fly.
*Is open to working flexibly, including some weekends.
*Shares our values — you can find them on our website.

What You’ll Do Day to Day
*Be the right hand to the General Manager — and step up when they’re away.
*Help keep everything running smoothly across sales, F&B, housekeeping, maintenance and resident support.
*Make sure we’re meeting Health & Safety standards and keeping things safe for everyone.
*Assist with rotas, budgets and cost control.
*Lead the housekeeping and front of house teams to keep our spaces spotless and welcoming.
*Dream up and deliver events that bring people together and create joy.
*Keep on top of maintenance requests and planned works to make sure everything’s in good shape.
*Support the sales journey — from planning sessions to tours and home visits.
*Spot opportunities to make things even better and share your ideas.
*Pitch in wherever needed to make the community thrive.

Why You’ll Love Working Here
*Room to grow: We’ll invest in your development and support your career path.
*Real impact: Your work genuinely improves lives — every single day.
*Collaborative culture: We work together, trust each other, and have the space to be creative.
*A welcoming team: We value diversity, inclusion and being ourselves.
*Great benefits: Competitive pay and perks, plus the chance to be part of something meaningful.
*A trusted brand: Birchgrove is proud to lead the way in later living in the UK.

If you’re ready to make a difference, grow your skills and be part of a team that genuinely cares — we’d love to hear from you. Please do pop in for a coffee and see what we do - just call and ask for Amy.

REF-226 660