JB477: Administrator

Location: Reading

Salary: £26,440 per annum

Hours: Mon – Fri - 40 hours. 9am – 5.30pm. Full-time, Permanent

Overview

First Military Recruitment are currently seeking an Administrator on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the Administrator:
*Job card creation and good working relationship with workshop and technicians. Taking a defect to a job card / technician time clockings / parts issue and then invoicing
*Retail invoicing to end customer accounts including fleet companies as required
*Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
*Weekly out of contract cost consolidation invoicing to managed fleet
*General admin duties and general support to the service team with day-to-day tasks.
*Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
*Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
*Point of contact for general enquiries with our customers in the admin office.
Skills and Qualifications for the Administrator:
*Basic product knowledge and strong overall computer literacy.
*Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
*Confidence working with invoicing, administration, or customer service tasks in a fast-paced environment.
*The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
*Full training and support will be provided to help you meet objectives and progress within the role.
*High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
*Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
*Problem-solving mindset, able to take initiative and follow issues through to resolution.
*Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
*A positive, can-do attitude, with a willingness to learn and adapt.
*Customer-focused approach, ensuring a helpful and professional service at all times.
Benefits for the Administrator:
*An extra day off for your Birthday
*23 days of annual leave per year PLUS Bank Holidays
*Four times death in service benefit.
*Working for an official Great Place to Work™? and UK Best Workplace.
*Working for a Best UK Workplace for Wellbeing and Development.
*Awarded Armed Forces Covenant Silver Award (RLS)
*Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
*Auto-enrolment pension.
*Self-development journal
*Ranked 101 in SW Business Insider’s Top 500 Companies
*Enhanced Maternity and Paternity pay policies.
*Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
*Mental Health First Aiders.
*Reward and recognition programmes, including our annual Group Awards and opportunities to attend our Wembley box as a celebration of your hard work and dedication.
*Annual appraisals programme and progression opportunities.
*Manufacturer training and access to our in-house training.
*Long service recognition and annual leave increase after 5 years’ service.
*Branded uniform
*Charities of the Year programme, Army Sport sponsors and community engagement initiatives
Location: Reading

Salary: £26,440 per annum