Trainee Account Broker Location: Sawbridgeworth (On-site)
Package: £Negotiable + Benefits
As a team, our Xenia office in Sawbridgeworth has been growing exceptionally well and are looking to strengthen their highly experienced team with a Trainee Account Broker.
This role is designed to provide Office based support for Account Managers. Day-to-day point of contact for clients in relation to basic policy administration - duties to include support with credit limits, policy documentation, overdue accounts, claims, declarations of turnover, accounting queries, processing of no claims/low claims bonuses,
The day to day:
* Supporting/advising clients with credit limit applications, appeals and monitoring progress of these.

* Advising clients in relation to declarations of turnover and submission of these as appropriate.

* Support for clients in relation to accounting queries - premium payments, policy adjustments etc.

* Support for colleagues in relation to management of renewal negotiations.

* Undertake discussions with underwriters, as appropriate, in relation to all of the above

* Establishing and maintaining client records in hard copy files and Goldmine database.

The rewards:
* Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.

* Strong team environment within a business that are growing year on year and some excellent career prospects.

* Full support for professional qualifications.

About you:
* Ideally have trade credit experience, however full training will be provided.

* Ability to work under pressure as part of a small team

* Good communication skills and customer focused

* Attention to detail and deadlines

* Accurate record keeping

* You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.