Secretarial ManagerA law firm is seeking a talented Secretarial Manager to lead its PA team and support the smooth operational running of a busy practice area. This role suits someone with strong PA/secretarial leadership experience, excellent organisational skills and a proactive, solutions-focused mindset.
Why this role?*Join a collaborative, approachable team where your contribution is recognised.
*Access high-quality learning and development opportunities.
*Be part of a supportive, professional environment where you can thrive and grow.
The teamYou will work alongside Partners, fee earners and a structured PA team, including senior and junior PAs and administrative support.
Key responsibilitiesOperational & Partner support
*Oversee the day-to-day running of the practice and PA team.
*Act as the main contact for business services teams.
*Improve Partner efficiency by managing administrative processes.
*Attend Partner meetings, set agendas and capture actions.
*Support financial awareness, utilisation monitoring and salary benchmarking.
*Coordinate billing processes and ensure PA team compliance.
*Support technology updates and communicate recurring feedback.
Business development coordination
*Work with BD teams to ensure accurate client, market and activity information.
*Ensure PA support for interaction lists, referral data and events.
Team leadership
*Develop, train and mentor the PA team.
*Lead performance management and regular check-ins.
*Ensure proactive, high-quality support is delivered across the group.
*Oversee PA recruitment, resourcing and succession planning.
*Allocate work fairly while supporting individual development.
Firmwide collaboration
*Share best practices and maintain consistency across departments.
*Help shape departmental processes aligned to firmwide initiatives.
*Support wider training needs with L&D.
*Assist other practice areas with overflow work when required.
About you*Strong PA experience with supervisory/mentoring background (essential).
*Experience in a partnership environment, ideally within legal or professional services.
*Excellent written English, grammar and attention to detail.
*Advanced MS Office skills and familiarity with document and billing systems.
*Confident communicator with strong influencing skills.
*Highly organised, proactive, resilient and able to manage fluctuating workloads.
*Professional, client-focused and able to work both independently and collaboratively.