Job title: Governance Manager
Location: Hybrid working – Birmingham office, two days per week
Contract: Permanent
Hours: Full-time (37 hours per week)
Salary: £42,400 per annum
Grade: 12
Job Req: GOV4


The role:


As a member of the Governance Team, you will play a crucial role in ensuring that decision-making in the Commission is well managed, delivering support for the Commission Board, Committees, and Executive Team, and providing advice and guidance on key policies and processes.


The team:


Governance is a key function at the Commission, supporting the Board, Executive, Expert Groups, and Commission colleagues to ensure the high standards of corporate governance, information management, and risk management.


Our offer to you:


- Civil Service Pension, with 28.97% employer contribution.
- 26 days’ holiday, rising to 29 days after two years’ service (pro rata).
- Holiday purchase scheme (option to buy up to five extra days’ annual leave).
- Flexible working & family-friendly policies.
- Ergonomic, fully accessible office, very close to Birmingham New Street Station.
- Open, collaborative and people-focused culture.


Your responsibilities:


- It’s about good governance. You will be part of the team leading the governance function. You will collaborate with others to develop and embed good governance policies and processes throughout the organisation. You will act as a point of advice and guidance, and support the training and development of colleagues to enhance good governance.


- It’s about accountability. You will be responsible for key policies and processes to drive accountability within the Commission, including managing complaints, conflicts of interest, and supporting internal audit. You will track actions and provide reporting at Board level into the operation of key functions, including complaints and committee effectiveness.


- It’s about decision-making. Working with the Senior Manager – Governance and Risk Assurance, you will take a leading role in managing regulatory panels, liaising with internal and external stakeholders to set dates and timetables, providing procedural advice, including obtaining independent legal advice where necessary and supporting decision-making, including drafting decision notices. You will develop training and support materials for Commissioners and Commission staff, and take a role in policy and process development for this critical decision-making function.


- It’s about organisation. You will be part of a fast-paced team working to tight deadlines. This role will take responsibility for supporting decision-making committees and advisory boards at the highest level of the Gambling Commission; planning and arranging meetings, developing agendas, supplying papers, tracking actions, and taking high-quality minutes.


- It’s about discretion. As Governance Manager, you will have access to a wide range of sensitive information, which needs to be treated with the highest levels of discretion.


- It’s about development. You will be supported to focus on your own development and building the knowledge and awareness necessary to support the Commission in achieving its objectives. You will be part of a team focused on continuous improvement, developing and embedding good practice and ensuring that the Governance team delivers an excellent service to all stakeholders.


- It’s about making this a great place to work. You will join a culture of openness, accountability, and collaboration by role modelling our Ways of Working.


What we’re looking for:


Essential criteria:


- Proven experience of supporting Board-level governance, ideally within the public sector.
- Able to provide expert leadership on governance processes and requirements, with the ability to develop advice and support to maintain and improve the quality, timeliness, and presentation of papers, briefings, and other materials.
- Strong written and verbal communication skills with good awareness of the different needs of senior stakeholders and the wider business.
- Ability to draft high-quality documents.
- Strong IT skills and demonstrable experience with Microsoft Office software.
- Able to work in a flexible hybrid way, with regular attendance in person in Birmingham (typically two days per week).


Your application:


To apply for this position, please see the Gambling Commission careers website.


The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities, and experience match the essential criteria for the role.


The selection process for this vacancy will comprise a job-related test (provided 24 hours in advance of an in-person interview). Interview questions (competency and technical) will be provided in advance. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.


The closing date for this role is midnight on Sunday 22nd February 2026. Interviews are expected to be held weeks commencing 16th and 23rd March 2026.


Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.


Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.


The Gambling Commission reserves the right to offer this role as a fixed-term contract for 18 months for a short-term piece of work.


About us:


The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.