Company overview:
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
Job Purpose:
To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industry’s best practices.
Key Responsibilities:
The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.
*Installation
*Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers)
*Install associated pipework, controls, and ventilation systems.
*Maintenance and Repair
*Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances.
*Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms.
*Carry out routine servicing in line with manufacturer specifications and industry standards.
Customer Service:
*Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes.
*Maintain a clean and safe working environment in clients’ homes or business premises.
Health, Safety and Compliance:
*Adhere to all health and safety regulations, company policies, and industry standards at all times.
*Complete risk assessments and method statements where required.
Essential Requirements:
*Valid Gas Safe Registration (with relevant categories for both domestic and commercial work)
*Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1
*Proven experience in both domestic and commercial environments
*Full Clean UK Driving License
*Strong fault-finding and problem-solving skills.
Desirable Requirements:
*NVQ Level 2 or 3 in Plumbing and Heating or equivalent
*Knowledge of Building Regulations and British Standards
*Experience with controls and Building Management Systems (BMS).
*Desirable Requirements
Personal Attributes:
*Self-motivated with the ability to work independently or as part of a team
*Have a positive ’can do’ attitude
*Strong communication and interpersonal skills
*Professional appearance and attitude
*Good organisational and time management skills.
Terms and conditions of employment:
Working Hours:
*45 hours per week, Monday to Friday, 08:00 - 18:00. On-call participation required on a 1 in 6 week rota basis.
Renumeration & Benefits:
Salary & Allowances:
*Annual salary: £40,000 - £52,000 (dependent on experience)
*Regular overtime opportunities available.
Company Benefits:
*Fully equipped company van for business use
*Fuel card provided
*Trade cards
*Company mobile phone
*Full uniform and PPE kit supplied
*Comprehensive training and professional development programmes
*Support for further qualifications and professional certifications
*Clear career progression opportunities
*20 days annual leave, plus bank holidays
*Workplace pension contributions – 3% employer, 5% employee