At Adaptable Recruitment we are proud to be exclusively representing a leading European, family-owned insurance brokerage seeking a highly driven Client Director to join their Manchester team. This is a rare opportunity to manage a portfolio of existing clients while building your own book of business in a fast-growing, dynamic environment.

Salary: up to £70,000 Depending On Experience
Holidays: 25 days + Bank Holidays
Location: Manchester/Liverpool - Hybrid working
Working: Full Time Permanent
Benefits: Excellent Bonus & Company Car Allowance

The Role:

As Client Director, you will be entrusted with servicing key clients and delivering exceptional value while driving new business opportunities. You will act as a strategic partner, providing expert guidance, broking support, and innovative insurance solutions. This is a senior, high-impact role with the potential for career progression within Manchester and across the wider group.

Main Responsibilities to Include:

Client Relationship Management
*Take ownership of your client portfolio, overseeing service and broking coordination.
*Build long-term relationships with clients, becoming their trusted advisor.
*Strategically plan and execute client management initiatives, liaising with Account Chairmen as required.
*Facilitate introductions and ongoing management across Claims, Risk Management, Credit, Employee Benefits, and Private Clients teams.
*Lead client visits and deliver bespoke Client Service Plans.
*Ensure all client policies are clearly communicated, including coverage, conditions, and limitations.
*Participate in and oversee client entertainment activities.
*Manage credit control and agree appropriate remuneration with clients.

New Business Development
*Create and maintain an active pipeline using Acturis.
*Identify client needs, design tailored insurance programmes, and collect underwriting information.
*Collaborate with brokers on strategy and sign off broking presentations.

Renewal Management
*Develop renewal strategies for all clients, ensuring updates to cover requirements and programme design.
*Maintain fact-find and underwriting information, reviewing formally every three years or during re-broking.
*Liaise with brokers on re-broking strategy and sign off presentations.

The Ideal Candidate:

Essential:
*Cert CII qualified (Dip CII desirable)
*Significant experience in corporate insurance, preferably in General Commercial Lines
*Proven track record in client relationship management and business development
*Strong communication, influencing, negotiation, and leadership skills
*Customer-focused with exceptional interpersonal skills
*Self-motivated, driven, and target-oriented
*Team player with a collaborative approach
*Experience with Acturis system
*Ability to manage a target book of £250,000 comprised of smaller corporate cases (<£7,500 fee income)

Desirable:
*Previous Client Executive experience within a corporate broker
*Demonstrated ability to take on higher responsibilities and deliver exceptional results
*Understanding of European insurance markets