Are you looking to join a high-performing organisation where your administrative expertise and problem-solving skills can truly shine?


We are on the lookout for business to business customer support experience, someone who is great at building rapport with your customer, is super organised and people-focused.


What’s the role?
• Deliver efficient, accurate customer service and administrative support across a variety of tasks.
• Manage incoming enquiries, providing clear, professional guidance with empathy, professionalism and confidence.
• Maintain high standards of data accuracy, documentation, and customer record-keeping via the company CRM database.
• Prioritise workloads effectively in a fast-paced environment, adapting quickly to changing demands.
• Use sound judgement to resolve issues, escalate when needed, and ensure smooth day-to-day operations.
• The role is a 50/50 split of customer support to admin tasks
• Work office hours Monday to Thursday 9am-5pm, Friday finish at 2.30pm.


What we’re looking for:
• Strong administrative or customer support background - ideal for candidates from admin, contact centre, logistics, business to business support or sales administrative environment.
• Excellent communication skills with the ability to handle queries or complex situations professionally.
• High attention to detail and accuracy when providing system or customer updates.


What’s in it for you?
• a competitive salary of 26,000 – 29,000 per annum
• 25 days holiday plus bank holidays
• A chance to broaden your administrative and customer driven skill set and gain valuable experience in a dynamic operations environment.
• A supportive team culture that values growth, collaboration, and continuous improvement.


2 x roles: Rawtenstall & Burnley


If you’re motivated, detail-oriented, and ready to bring your customer relations and administrative expertise to a role where you can make a real impact, we’d love to hear from you