Front of House Bodyshop Advisor
Monday - Friday | 8:00am - 6:00pm
Location: Essex
Salary: Up to £30,000 (DOE) + Performance Bonus
MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care.
We are now looking for a confident, organised, and customer-focused Front of House Bodyshop Advisor to be the welcoming face of the business. This is a fantastic opportunity for someone who enjoys delivering first-class service and thrives in a busy automotive environment.
The Role
As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish.
Key Responsibilities
*Welcome customers and visitors in a friendly and professional manner
*Manage incoming calls, emails, and enquiries efficiently
*Schedule vehicle inspections, estimates, and repair bookings
*Liaise with customers, insurance companies, and the workshop team
*Prepare and issue job cards, estimates, and invoices
*Provide regular updates on repair progress and completion times
*Maintain accurate records and update internal management systems
*Ensure the reception and waiting area remain clean, tidy, and welcoming
*Support management with general administrative duties
What We’re Looking For
*Previous front-of-house or customer service experience (automotive sector preferred)
*Strong communication and interpersonal skills
*Excellent organisational skills and attention to detail
*Confident using Microsoft Office (experience with body-shop systems advantageous)
*Ability to remain calm and professional in a fast-paced environment
*Positive, proactive attitude with strong team spirit
*Experience within automotive, insurance, or vehicle repair industries is highly desirable
What’s in It for You?
*Competitive salary up to £30,000 (depending on experience)
*Cash performance bonus
*28 days holiday (including bank holidays)
*Company pension scheme
*Supportive and friendly team environment
*Ongoing training and development opportunities
*Monday to Friday working - no weekends involved
If you’re looking to join a respected, growing company where customer service is truly valued, we’d love to hear from you.
Click APPLY today and we will be in touch promptly.