Strategic & Global Accounts Specialist
Full time, permanent
We are looking for a Strategic and Global Accounts Specialist to join MSC’s Commercial Sales team. The role will support the Strategic & Global Accounts function by working closely with internal teams and key account managers to help drive new business growth, support multi-trade tenders, and promote MSC’s services across import, export and cross-trade markets.
How you will help us and what you can expect
*To promote the MSC brand values through strong customer contact and development.
*Establish, lead and maintain key target accounts, nurturing and developing them to grow volume support across various trade lanes.
*Aid in the acquiring of new clients to the business through the administrative support provided to the team.
*Engage directly with clients, maintaining proactive relationships through face-to-face meetings, UK travel, and client events.
*Coordination and completion of multi-trade tenders with 100% accuracy within agreed deadlines.
*Pro-active follow up of tender submissions and maintenance of internal reporting systems to establish if secured, and where not secured to understand and communicate reasons why to key internal stakeholders.
*Monitor customer performance and preparation of KPI statistics for VIP customers.
*Day to day administration to support inbox handling and ad-hoc tasks arising.
*Closely working with marketing to identify emerging markets and trends.
*Attending industry exhibitions and local events to identify, secure and onboard new opportunities.
*Contribute to a positive work climate through a flexible attitude to work, supporting colleagues and living MSC’s brand values.
Skills and experience you’ll bring to us
*Excellent written, verbal, and presentation skills, including the ability to analyse and present data effectively.
*Proficient in Microsoft Office programmes, including Excel and PowerPoint.
*Proactive, analytical, and results-driven, with the ability to prioritise effectively within deadlines.
*Excellent attention to detail for handling complex tender documents.
*Collaborative and solutions-focused approach, able to build positive working relationships across all departments and levels.
*A positive approach to resolving issues.
*Proven awareness and understanding of UK business indicators and sector trends.
*Drive to proactively identify and secure new business.
*Communicator and sound negotiator at all levels, that can "hunt" for potential new business.
What we offer
*Competitive salary
*Private Health Care for everyone from day 1 (non contractual)
*Generous pension scheme
*Life Assurance – 4x salary
*25 days + a day to take on Christmas Eve or New Year’s Eve
*Free parking
*On-site artisan restaurant
*Discounted gym membership
*Cycle to work scheme
*Flu vaccines and eye care vouchers
*Buy or sell holiday scheme
*Christmas club saving
*MSC Cruises friends and family discount
*Full induction day and training provided
*Learning and development opportunities
*Dress for the day policy/modern office environment
What working for us means
We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers.
We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment.
Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support, enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches.